Prof. G. ‘Hari’ Harindranath was delighted to to moderate the ITCILO Labour Migration Academy webinar on Digitalisation and Fair Recruitment – Sharing Experiences held on 23 October 2025. This was attended by over 50 practitioners from around the world representing governments, employers, trade unions, and civil society groups. They were joined by three experts who shared national experiences of digitalising fair recruitment processes in Bangladesh, India, and Nepal:
Neha Choudhary discussed Nepal’s Foreign Employment Information Management System (FEIMS), designed to reduce information asymmetries in the labour migration supply chain by connecting migrant workers, recruiters, employers, and other relevant actors.
Rahnuma Salam Khan introduced Bangladesh’s Recruitment Agents’ Information Management System (RAIMS), which enhances oversight of recruitment agencies and intermediaries, promoting transparency and accountability.
Dr. K.V. Swamy (former GM, Overseas Manpower Company of Andhra Pradesh, India) shared his experiences with India’s eMigrate system, which connects and monitors all stakeholders involved in labour migration.
Key insights from the discussion
Key insights from the discussions were:
Digitalisation can be transformational for fair recruitment. It enables more integrated engagement across stakeholders in the labour migration cycle, improving data collection and analysis, increasing transparency and accountability, reducing migration costs, and offering quicker access to grievance resolution mechanisms.
However, these benefits cannot be taken for granted. Labour migration recruitment is complex and risk laden. Digital tools alone cannot eliminate exploitation or structural inequities. Successful digitalisation of fair recruitment requires significant groundwork, including:
A migrant-first approach, aligned with the principle of “nothing about us without us”
A whole-of-government approach to ensure policy coherence and a data governance approach to match
Organisational cultural change across stakeholders to enable new ways of working
Commitment to digital skills development and ensuring accessibility for all migrant workers
Complementary on-the-ground interventions to ensure inclusion of the most vulnerable, who are often least likely to benefit from digital systems
Ethical and privacy safeguards that underpin digital systems, ensuring compliance with data protection regulations and safeguarding migrant workers’ rights.
Hari would like to thank the ITCILO for convening this panel, all the participants and staff for their engagement, and particularly Elton Di Tommazi Maciel and Michela Albertazzi for inviting him to moderate the session.
Many of the authors have contributed audio recordings of their vignettes. These are available here, but are also being shared on a regular basis through our blog and our podcast over the next six months. Do follow us on Apple Podcasts to listen to these inspiring examples of how digital tech can be used constructively by some of the world’s poorest and most marginalised people, but also the reasons why most such initiatives fail sufficiently to serve their interests.
This important book can be pre-ordered from Routledge using the link above, and for those who respond quickly there is a 20% reduction if you order before 23rd October 2025.
The 15th Global Forum on Migration and Development (GFMD) held between 2 and 4 September 2025 brought together in Riohacha, Colombia, more than 800 delegates representing governments, city mayors, businesses, civil society, youth and academia to exchange ideas on some of the most pressing challenges in global mobility.
The Colombia Chairship deserves huge recognition for putting together an ambitious and thoughtful programme shaping dialogue around six thematic pillars spanning mobility and women, children and young people on the move, media and culture for changing narratives, the promise and perils of new technologies, climate mobility, and the critical importance of regional cooperation and partnerships between origin and destination countries.
Prof. G Hari Harindranath comments that “it was a privilege to contribute remarks on behalf of academia at the session on the Future of the Summit on the final day and to speak in Round Table 6 on the digitalisation of migration management alongside colleagues from the governments of Ecuador and Georgia, the Institute of Employers, and technology and immigration services organisations”.
In the digital space, the opportunities are clear: technology can contribute to making migration safer and more efficient. But without safeguards, it can deepen inequalities. Many labour migrants already face precarious conditions, and now digital insecurity adds another layer of vulnerability, particularly so as they often lack the capacity to use digital tech safely, wisely and securely.
If we design digital systems with simplicity, accessibility, transparency, accountability and proportionality at the centre, we can then bring the benefits of digitalisation to those who are most likely to be disempowered by it. Getting it right for the most vulnerable means getting it right for everyone.
Thank you to the GFMD and for creating space for academic voices throughout this process, from the preparatory roundtables through to the summit. Evidence-based perspectives are essential in a field that is increasingly politicised and polarised, and GFMD’s unique framework is one of the few places where all stakeholders can meet together as equals.
Following our impact activities in Brazil during 2024, Prof Hari Harindranath returned to Rio de Janeiro in June/July 2025 to work with our local research partner, Dr Heloisa Melino, and organisations there for a series of follow-on activities funded by Royal Holloway’s Social Science Impact Accelerator (SSIA). These included three main activities.
1. Amplifying the impact of our work through artistic means
Efeito Urbano, an arts organisation and social project, based in the Providência favela of Rio de Janeiro, showcased a creative performance on digital safety in the periferias which drew on SSIA-funded work previously undertaken by Collective members, Prof Harindranath, Prof Tim Unwin and Dr Heloisa Melino and the experiences of the artists themselves with social networks and digital technologies.
Efeito Urbano is the first professional dance company in Morro da Providência and has developed its own concept of creation and research, Dança Urbana Negra Periférica, based on the pillars of race, gender and territory as well as traditional and contemporary Afro-referenced dances, in addition to the diverse expressions and cultural manifestations of experiences in the favelas and peripheries
The dancers put on a stunning performance capturing the intertwining of physical and digital lives in the favelas of Rio (link here to a short video). Choreographer Juliana Mello explained that the performance was a starting point for their new residency aimed at reflecting, through the language of dance, how the peripheral body navigates, resists and reinvents itself in the digital environment, with its strengths, pitfalls and invisibilities. Producer Ellen Pereira da Costa talked about the importance of engaging young people through artistic means to spread important messages such as the safe, wise and secure use of digital tech in their contexts which are often characterised by scams, identity theft and violence, both physical and online. Their aim was “to explore the potential of art as a languagethat activates different senses compared to textual narratives, by engaging the body and movement in the exchange of knowledge on a topic as urgent and necessary as this – particularly among vulnerable populations, who make up the core audience of Instituto Efeito Urbano”.
2. Extending our work on the safe, wise and secure use of digital technologies by vulnerable groups
This visit allowed us to extend our work on digital safety nasperiferias from our earlier focus on communities in the Maré favela of Rio de Janeiro to young people in the Morro da Providência favela and the surrounding areas. Following the Efeito Urbano performance, Hari and Heloisa led a workshop on the safe, wise and secure use of digital tech by vulnerable groups with some of the artists and members of the audience. Participants were keen to share their online experiences with each other and through the creation of a series of short videos.
3. Evidencing the impact of our ongoing work
We undertook an Outcomes Meeting to gather qualitative feedback on impacts and outcomes from our activities during 2024 with our main partner organisation, Casa Resistências in the Maré favela of Rio. The team at Casa Resistências, an LBT advocacy organisation and a shelter for women fleeing violence and abuse, had previously collaborated with us on activities relating to the safe, wise and secure use of digital technologies nas periferiasincluding a workshop led by Dr Heloisa Melino and the creation of a range of beautiful resources on digital safety designed by local graffiti artist, JLo. These and related activities were aimed at helping activists and others remain safe online while they report on rights violations and undertake their advocacy campaigns. Hari’s visit offered the opportunity to reflect on our activities and their impacts and outcomes.
Kimberly Veiga from Casa Resistências explained that our collaboration had helped build capacity and enabled them to undertake further activities with local partners such as Fiocruz University on online safety for activists and others in the favelas. She spoke of the impact of online harms for people in her context including online scams, digital identity theft and violence.
This collaboration has allowed us to think about technology as a route to access rights and it has opened another avenue for us to obtain wider support… It has helped us connect with wider networks of support. We now exchange experiences and access support from across the country, including psychological and therapeutic care…Thanks to this collaborative work, we have now created a new agenda on digital for our organisation
Kimberly Veiga, Casa Resistências
Kimberly spoke of the cascading effect of our collaboration that led them to undertake activities relating to the challenges faced by lesbian mothers and the creation of trustworthy resources to support them, similar to the ones we helped create on the safe, wise and secure use of digital tech by vulnerable groups in the Brazilian periferias. Fernanda highlighted the importance of our resources not only as a means to disseminate messages on online safety at all the events they attend but also as a means to enhance the visibility of the broader advocacy work being undertaken by Casa Resistências.
The visit also enabled Hari and Heloisa to meet with Voz das Comunidades, a community media organisation based in the Complexo do Alemão (Alemão complex of favelas in Rio) where they presented their ongoing work on the safe, wise and secure use of digital tech in the peripheries. The team at Voz shared their experiences of working in the challenging context of the favelas and the importance of physical and online safety as they go about recording and reporting on community matters.
Voz das Comunidades and their Social Impact team expressed interest in working with us in the future. So, watch this space!
In summary, our impact agenda in Brazil funded by SSIA has allowed us to work with multiple organisations and communities in the peripheries of Rio to spread awareness on the safe, wise and secure use of digital tech by vulnerable groups, helped build capacity of both individuals and organisations and reach a broader range of groups through engaging workshops and creative activities and multimedia outputs relevant to the local contexts in Brazil. Hari hopes to continue further collaborative work in Brazil with Heloisa given the interest and enthusiasm shown by local organisations.
The ICT4D Collective and Microsoft (UN and International Organisations UNIO) (supported by Bangladesh NGOs Network for Radio and Communication, ICT4D.at, and YouthIGF) convened a very lively and interactive Session 360 this morning at the WSIS+20 gathering at Palexpo in Geneva. This began by recognising that digital tech will not be used successfully to deliver the SDGs (especially SDG10) by 2030, but then focused in a very positive way on what governments, the private sector and civil society can indeed do to try to ensure that the poorest and most marginalised can use digital tech to improve their lives.
The session built on an online survey conducted in advance of the gathering to explore what people in our networks consider are the most important actions that can be done by governments, the private sector and civil society (as well as international organisations and academia). This is summarised in the slide deck used to guide the sessions (the whole deck is also available by clicking the image below).
Lively introductory thought-provocations were given by Erica Moret (Microsoft), Bazlur Rahman (BNNRC), Paul Spiesberger (ict4d.at) and Yuliya Morenets (Youth.IGF), and the main focus of the session was then to create together a mind map from brainstorming by participants both in the room and also online (as well as using post-its). This generated a wide range of positive and constructive ideas for what we all need to do if we really care about helping the most marginalised use digital technologies to improve their lives. This discussion is summarised below (click on image for full sized .pdf file):
The session ended by participants re-committing themselves to doing something different in the interests of the poorest and most marginalised.
We are delighted to share the news that Profs G. ‘Hari’ Harindranath and Tim Unwin have received the award for “Best Collaborative and Innovation Research Project” from Royal Holloway, University of London for 2025 at their annual Festival of Research on 19th June for their ongoing research-practice with many other organisations across four continents on the safe, wise and secure use of digital tech in marginalised/peripheral communities, working especially with migrants and refugees. [The background to the image on the right is from one of their visits to the UNESCO offices in Nepal in 2023]
Their ‘project project was informed by social science research and resulted in the generation of interventions and training resources that were adopted by community groups and NGOs’ … To deliver outputs at scale, they have ‘engaged innovatively with international stakeholders, including third sector organisations (NGOs), international bodies (UNESCO, IOM, ILO) and key industry partners (community tech organisations). The sheer size, scale and duration of project activities are testament to the hard work’ they have invested. ‘Generating partnerships on such a global scale will not have come without its challenges, so [they] should be incredibly proud of [their] achievements in undertaking such a huge project’
Awards citation for research collaboration and innovation, Royal Holloway, University of London
More details of their work can be seen as follows:
Their main contributions on migrant use of digital tech within the UKRI GCRF funded MIDEQ project (2019-2024) can be fiund through these links:
Links to main work in Nepal (including freely available resources)
Guidance for small civil society organisations in English and Portuguese (for Mozambique)
Many organisations are contributing to this ongoing research, and full acknowledgement to them all is given in the links above.
A list of selected academic publications relating to this research:
Lorini, M.R., Harindranath, G. and Unwin, T. (2025) Responsible Digital: Co-Creating Safe, Wise and Secure Digital Interventions with Vulnerable Groups, Information Systems Frontiers, https://link.springer.com/article/10.1007/s10796-025-10611-4
Harindranath, G., Unwin, T., Lorini, M.R. (2024). The Design and Use of Digital Technologies in the Context of South–South Migration, in: Crawley, H. and Teye, J.K. (eds) The Palgrave Handbook of South–South Migration and Inequality, Cham: Palgrave Macmillan. https://doi.org/10.1007/978-3-031-39814-8_23
Harindranath, G. , Unwin, T. and Lorini, M.R. (2023) Rethinking digital tech policy for (and with) migrants, Chapter 8 in: UNRISD (United Nations Research Institute for Social Development) and MIDEQ (Migration for Development and Equality) Migration and Inequality in the Global South: Evidence from the MIDEQ Hub, Geneva: UNRISD, 36-40.
Harindranath, G. and Unwin, T. (2022) Digital technologies, migration and the SDG agenda, in: Piper, N. and Ditta, K. (eds) Elgar Companion to Migration and the SDGs, Cheltenham: Edward Elgar (in press)
Unwin, T., Marcelin, L.H., de Souza e Silva, J., Otero, G., Lorini, M.R., Anyadi, C., Gonçalves, D.M., Sato, D.P. and Harindranath, G. (2022) Uses of digital technologies by migrants from Haiti and to Brazil, Egham: UNESCO Chair in ICT4D, Royal Holloway, University of London, Working Papers No.4.
Majidi, N., Kasavan, C. & Harindranath, G. (2021) In support of return and reintegration? A roadmap for a responsible use of technology, in: McAuliffe, M. (ed.) Research Handbook on International Migration and Digital Technology, Cheltenham: Edward Elgar, pp. 220-236.
Unwin, T., Ghimire, A., Yeoh, S-G., New, S.S., Kishna, S.S., Gois, W., Lorini, M.R. and Harindranath, G. (2021) Uses of digital technologies by Nepali migrants in Malaysia, Egham: UNESCO Chair in ICT4D, Royal Holloway, University of London, Working Papers No.1.
Harindranath, G. and Unwin, T (2019), Digital technologies and migration: Reducing inequalities or creating new ones?, TREO Talk, International Conference on Information Systems, 15th December, Munich, Germany.
Harindranath, G. (2019) Digital technologies, migration and inequality, Presentation, Copenhagen Business School-Royal Holloway School of Management Joint Workshop, 16th September, Royal Holloway, UK.
To find out more about our work, do get in touch through our Contact Page.
Digital technology is rapidly transforming the way migrant workers are recruited, bringing both new opportunities and serious risks. The interactive panel session examined emerging digital solutions that aim to promote fair recruitment – from tools used by workers to platforms leveraged by governments, inspectors and employers – and unpacked the associated risks and opportunities, and discussed actionable insights from participants on what works, what doesn’t, and how digital tech can be better harnessed to protect migrant workers.
Hari participated in a panel that also included representatives from the International Trade Union Confederation and The Adecco Group, one of the world’s largest human resources and temporary staffing firm.
Hari’s contribution questioned the uncritical application of digital tech in contexts of vulnerability that can cause harms, exacerbate existing inequalities and even create new ones. If digital technologies are to be used to advance fair recruitment of labour migrants, then it requires responsible digital practices that balance tech with supportive human interventions and a sustained focus on the safe, wise and secure use of digital tech by migrants.
Hari had previously been invited to contribute to the Global Forum on Migration and Development’s (GFMD) preparatory roundtables on ‘New Technologies and Digitalization: Improving Migration Management and Regular Migration Pathways’ in Geneva during February 2025 (and online in November 2024) in preparation for the 2025 GFMD Summit in Colombia.
Created in 2007, the Global Forum on Migration and Development (GFMD) is a state-led process connecting governments with civil society, the private sector, local and regional governments, youth, the UN system and other relevant stakeholders to helps shape the global debate on migration and development.
These significant policy engagement opportunities evidence the impact of our research-practice with vulnerable groups including migrants undertaken over the past six years, initially funded through a major UKRI GCRF grant and then through Royal Holloway’s Research England ODA and Social Purpose Research and Innovation Hub (SPRIH) grants (all in Nepal and South Africa) and through SSIA funding (in Brazil). Further details of this ongoing work can be found here (on the safe, wise and secure use of digital tech) and here (on our research-practice with migrants).
As part of our contribution to the UKRI GCRF funded MIDEQ project (2019-24), members of the ICT4D Collective (Dr. Maria Rosa Lorini, Prof. Tim Unwin and Prof. G ‘Hari’ Harindranath) worked with colleagues at the Scalabrini Institute for Human Mobility in Africa (SIHMA) in Cape Town to help train a group of migrants in video production. Our overall research-practice explored how migrants in South Africa (and other countries) wanted to use digital tech to improve their lives, and one of the things that these migrants to South Africa wished to learn was how to make better quality videos about their lives, their work and how to use digital tech safely (see here for more information).
Launch of Through Their Lives, in Cape Town, January 2024.
One output of this work was a powerful 30 minute film about their lives and aspirations entiteld Through Their Lives. Another was their creation of the Fusion Avenue channel on YouTube where they continue to post useful videos on all aspects of migrant life, as well as the safe use of digital tech. We also sought to introduce these migrants to organisations who might be able to use and further develop the skills they had gained, not least so that our work would have more sustainable outcomes lasting beyond the limited period of GCRF funding. A return visit to South Africa in October 2024 provided a valuable opportunity to explore ways further to enhance this process.
We have been delighted recently to receive positive and constructive feedback from SIHMA about how this work has continued, without our direct involvement.
Through your funding, we were able to support a group of migrant amateur media practitioners to co-create a series of short videos reflecting experiences and perspectives of people on the move. The project unfolded with both valuable successes and learning opportunities. (Fr. Filippo Ferraro, SIHMA Executive Director)
Our MIDEQ funding had only provided limited resources for training the migrants on the ground, and ideally we would have liked to have worked with them for longer in a more sustained way to provide greater opportunities for them to practise and develop their video making skills (see their Fusion Avenue channel). It was also not always easy for the migrants to participate in the training and find the time to practise, especially given their needs to balance such training with their other day to day tasks and income generating activities. Our initial training undoutedly enhanced their skills (see their reflections on outomes of our work together eight months after the end of MIDEQ), and has enabled many of them to improve their business profiles on social media. However, it was insufficient for them to acquire the level of skills necessary to produce video work of sufficient quality to earn a living from this alone. We were delighted, though, that SIHMA was able to support them and help to improve their skills. Through a small amount of further funding from us they were also able to provide new equipment for the migrants to improve the quality of their videos on Fusion Avenue. These challenges were again highlighted by SIHMA:
While the initial recordings were promising, a number of videos required reshooting and further editing to meet the desired quality. In response, we engaged an experienced external migrant collaborator to assist with editing and technical guidance. This collaboration greatly enhanced the final production outcomes. We also welcomed new participants, since we were not able to connect with those previously interviewed. They contributed fresh perspectives through interviews, enriching the diversity and authenticity of the narratives. To ensure sustainable impact, we purchased video equipment for Fusion Avenue that enabled them to produce content of a higher standard — an investment that we believe will support future initiatives beyond the scope of this project. (Fr. Filippo Ferraro, SIHMA Executive Director)
This crucially show the importance of continued support to migrants in helping them gain new skills, and we are immensely grateful to SIHMA for this crucial contribution.
Five videos were produced as a contribution to SIHMA’s “Narratives on human mobility” and “Atlas of African Migration”, and these are also available below (just click on the images below to watch the videos):
We are delighted that after a long process of ensuring that the quality and content were approproate, SIHMA was able to conclude that:
The final deliverables include a set of completed videos that stand as a testament to the creativity, resilience, and talent within migrant communities. These videos will be hosted on our SIHMA website and included in the initiatives “Narratives on human mobility” and “Atlas of African Migration”. This initiative has not only strengthened our training and outreach efforts, but it has also empowered beneficiaries with new technical skills and confidence in self-expression. (Fr. Filippo Ferraro, SIHMA Executive Director)
We look forward to continuing our work with migrants across southern Africa, to explore further how they can use digital tech to contibute positively to their lives. For our wider work on the Safe, Wise and Secure use of digital tech by economically poorer and more marginalised people across the world do access our resources here.
The ICT4D Collective is delighted to be assisting The Global Development Network (GDN) deliver its flagship Global Development Conference (GDC) 2025, taking place October 28-30 in Clermont-Ferrand, France, and virtually. Co-hosted by FERDI and CERDI, this year’s conference focuses on “Inclusive Digital Transformation – Bridging the Gap Between Promise and Reality.”
As ICT4D researchers and practitioners, we know technology holds immense potential for development, but we also see the risks of deepening inequalities and reinforcing existing power structures. GDC 2025 aims to foster a critical, evidence-based dialogue that moves beyond the hype. We’ll explore the complex interplay of social, economic, political, and ethical forces shaping our digital world, with a strong emphasis on learning from diverse global experiences, particularly within low- and middle-income countries (LMICs).
Get Involved Now! Call for Papers: this is the chance for researchers to share original research on digital inclusion, governance, the digital economy’s impact on social development, or technology for climate action. Contribute your evidence to inform policy and practice! Deadline: May 16, 2025.
What to Expect: GDC 2025 will feature inspiring keynotes, thought-provoking plenary discussions, and engaging, practical sessions designed for interaction. It’s a prime opportunity to connect with fellow researchers, policymakers, civil society representatives, and practitioners from across the globe.
Registration Coming Soon: Interested in attending, either in person or online? Participant registration will open shortly!
Stay updated and find all details on the official GDC 2025 website: conf2025.gdn.int
Building on our research-practice in the MIDEQ Hub, funded by the UKRI GCRF, between 2019 and 2024, we have been working with colleagues in Brazil during 2024 to reversion and develop resources on the safe, wise and secure use of digital technologies. These were originally created with migrants and migrant organisations in Nepal and South Africa, but discussions with Dr. Heloisa Melino in Rio de Janeiro in September 2023 suggested that they could also be useful for those living nas periferias of Brazil. Subsequent funding from the UK’s Economic and Social Research Council (ESRC) through its Social Science Impact Accelerator at Royal Holloway, University of London, enabled us to put this into action, and following design workshops in São Paulo and Rio de Janeiro in April 2024, a series of new resources were developed in formats that would be appealing, especially for the LBT community in Maré.
These resources were launched on 12th September at the Casa Resistências in Maré, Rio de Janeiro. This was a vibrant occasion and provided important validation both of the value of these resources, and of their significance especially for the LBT community. Huge thanks are due to our friend and colleague, Heloisa Melino, for all the work that she did in co-ordinating and delivering this inspirational event (see images below).
Participants in the launch workshop were eager to express their views about the value and importance of these materials, and created these inspiring videos (in Portuguese):
For more information about this research-practice do click in the links below:
“Hari” Harindranth and Tim Unwin from the ICT4D Collective were delighted to have had the opportunity to participate actively in this year’s ICEGOV (International Conference on Theory and Practice of Electronic Governance) held in Pretoria from 1st to 4th October, and convened by our good friends at UNU EGOV, under the patronage of South Africa’s Department of Public Service and Administration, and organised jointly with the Univeristy of the Witwatersrand and South Africa’s Centre for Public Service Administration. The organising committee created a very convivial atmosphere, in which we were able to meet with acquaintances from the past and also made many new friends from across the world. On a more personal level, it was great being able to walk to and from the conference centre at CSIR every day which served to keep us fit, and we had just about adjusted to the altitude (c.1350 m) by the time we had to leave!
We were kept busy by the organisers, chairing a third of the conference’s paper sessions between us! Hari was joint session chair for two of the conference sessions (click on link for the detailed programme):
Hari also presented a joint paper on behalf of Maria Rosa Lorini and Tim on Mitigating Risks: Safe, Wise and Secure Use of Digital Technologies by Migrant Communities in South Africa. To our delight, this was one of three papers nominated by the conference panel for the best ongoing research! The proceedings will be published in digital format only as part of the ACM International Conference Proceedings Series (ICPS) so watch out for this if you want to read the full paper.
Highlights of the conference included keynotes by Prof. Tshilidzi Marwala (Rector of the UNU) on Digital Cooperation: International Governance of Emerging Technologies & the Global Digital Compact, and by Prof. Judy Dlamini (the Chancellor of Wits University) who gave an inspiring closing keynote. We were also richly entertained to a traditional South African braai and music at ithe conference dinner, where together we all sought to put to rights the world of global digital governance!
Particular thanks are due to the entire organising team, and especially to the tireless Flávia Barbosa who did so much behind the scenes to make our participation in the conference so productive and enjoyable.
In the final months of our MIDEQ WP9 team’s interventions working with migrants in South Africa, a remarkable phenomenon emerged — a “yeast effect” that represented the catalytic effect of the impact of colaboration between academia, NGOs, migrant communities and individual participants. This effect symbolises the organic growth and replication of positive outcomes, as individuals who were initially trained by our team together with local colleagues and experts became catalysts for change within their own communities and associations.
Adapting and Propagating Learning Materials
One of the cornerstones of our intervention was the adaptation and propagation of learning material used in the initial workshops we organised and ran. Recognizing the importance of tailoring educational resources to local contexts, we worked with local educators and experts and with the initial participants to create relevant learning material on issue relating to the use of digital tech by migrants. A special focus was on security and safety online and on content creation (to see more about our initiative and trainings), ensuring their accessibility and relevance to the communities we and they served.
After a series of workshops run by our team between November 2022 and August 2023, some of the trainees started organising sessions and training people in their own communities. During presentations to different audiences, such as chairmen of migrant associations, women community leaders, NGOs representatives and teenagers, the new trainers further adapted the learning material to suit the specific needs and understandings of each group. All examples were carefully crafted to resonate with the audience and address their concerns, responding to feedback from local stakeholders and demonstrating their commitment to meeting emerging challenges and empowering individuals with relevant skills and knowledge.
Furthermore, the team of trainers began developing new PowerPoint presentations that addressed frequently asked questions and were designed to be engaging and captivating for the public. Some examples of these slides are illustrated below.
From the Power Point Presentation created by the Fusion Avenue team in Johannesburg
From the Power Point Presentation created by the Fusion Avenue team in Cape Town
Targeted Events, Outreach, Collaborations and Partnerships
Our efforts encompassed a diverse range of events such as documentary presentations (see our blog about recent events) and targeting specific groups of stakeholders. From migrants and migrant associations to local communities, international organizations, academics, and media, we engaged with a wide spectrum of audiences to ensure the broad dissemination of knowledge and resources. A key highlight of this part of the intervention was the implementation of peer-to-peer knowledge sharing initiatives. Through video creation and dissemination, as well as face-to-face workshops run by migrants for migrants, we witnessed at first hand the power of community-led education. Individuals who were trained in our initial workshops took on leadership roles, becoming educators and advocates within their own communities. This is how the Fusion Avenue team of trainers presents and sponsors their work to support more organisations and communities:
Central to the success of these interventions was a spirit of collaboration and partnership. We worked closely with local stakeholders such as the Adonis Musati Project, international organizations such as the Scalabrini Centre, academia and research institutes such as SIHMA, and migrant associations such as MAGSA to leverage collective expertise and resources. This collaborative approach not only enhanced the effectiveness of our interventions but also fostered a sense of ownership and created the bases for the continuation and sustainability of the activities within the communities we served. This collaboration of groups from 12 different African countries represents a significant step forward in fostering solidarity and collective action among diverse migrant communities.
Together, they are now working on a common agenda in Johannesburg and Cape Town related to the safe, secure, and wise use of digital technologies, as well as communication skills and changing the narratives around migration. This collaboration represents a significant step forward in fostering solidarity and collective action among diverse migrant communities.
Measuring Impact and Ensuring Sustainability
The impact of the intervention was quantifiable, with hundreds of individuals already having been trained and reached through the different activities convened by the migrants with whom we worked. More than 200 people have been trained during the last 5 months by 12 of the 30 trainees in our original workshops. The rest of the participants are using the acquired skills to get a job and to fulfil their personal aims.
The majority of the activities carried on by the ‘new trainers’ covered more than one 4-hours session with each group of people. This approach ensured sufficient knowledge transmission, not least by allocating enough time to do practical exercises during the session including such things as how to change the settings on personal social media accounts. It also enabled the testing of information reception during the re-cap done by the trainees at the start of every new session.
Every participant completed a feedback form to give back impressions on the quality of the activity and suggestions for improvements. In the case of school teachers, community leaders and representatives of organisations and associations, the learning material was always requested by the trainees so that they could further disseminate the lessons learned (all our materials were created using Creative Commons BY-SA licenses). Some interviews and appreciative letters also witness this commitment. The administrator of the Congolese Society of South Africa Diana Bongongo highlights below what she learned from our trainees – now trainers! – and how she will herself become another yeast of change!
Integration of lessons learned into existing programmes
As part of our commitment to knowledge exchange and continuous improvement, we have shared our journey through a documentary film covering our interventions in South Africa. Additionally, we leveraged social media and collaborated with research hubs and NGOs to disseminate videos created by migrants, ensuring that our learnings reached a wider audience and had a lasting impact. But perhaps more importantly, our focus was on ensuring the continuation of these activities beyond the intervention period. Through partnerships with local stakeholders (including migrant organizations, associations, community leaders, local media companies, and school teachers) and integration of training resources into existing programs, we laid the groundwork for long-term sustainability and community empowerment. Our learning material is for instance now being used by the Scalabrini Centre in Cape Town, which reaches out to 1,500 migrants trained face-to-face yearly. Cape Town TV is also supporting the dissemination of the videos produced as well as the preparation of focused programs on migration.
Additionally, local non-migrant organizations such as Ubuntu Bethu have been instrumental in deploying workshops on digital safety and content creation in marginalized communities where many migrants reside. These partnerships have expanded the reach of our intervention to people living with constraints and limited access to the type of support and trainings offered elsewhere, and provide much needed advice for job search in areas with more than 50% rate unemployment, and for online safety in area of high gender based violence. The new partnerships and collaboration have also sparked further discussions around inequalities faced by migrants in areas affected by severe deprivation for all residents, furthering our collective efforts for social change.
In conclusion, the yeast effect of our intervention exemplifies the transformative potential of collaborative efforts in uplifting migrants and the wider communities in which they live. By harnessing the power of community engagement, peer-to-peer learning, and targeted outreach, we not only empowered individuals but also laid the foundation for sustainable change that will continue to flourish long after the intervention has ended.
ICT4D Collective 