Uses of digital technologies by Nepali migrants and their families

Members of the UNESCO Chair in ICT4D are leading Work Package 9 of the MIDEQ hub (funded by UKRI GCRF and Royal Holloway, University of London) and are exploring how digital tech can be used to reduce the inequalities associated with migration, especially in four corridors: Nepal-Malaysia, Ethiopia-South Africa, China-Ghana, and Haiti-Brazil. The second of our working papers presenting data on the uses of digital technologies by Nepali migrants and their families has just been published within the UNESCO Chair in ICT4D’s publication series. Key findings and abstract are as follows.


Key findings

1. Nepali migrants and their familes make extensive use of digital technologies – especially smart phones and the Internet for a wide range of purposes, and not just for audio and video calls2. Very few migrants make any use at all of apps  that have been developed specifically for migrants – and even those 8.7% that claim to do so may not have actually used such apps      
3. Migrant use of digital technologies increases through the migration journey – only 46.4% had used digital tech daily before migrating, whereas 85.4% used them daily while in the migration destinations.        

Abstract

This working paper forms part of the output of Work Package 9 on technology, inequality and migration within the MIDEQ Hub, a multi-disciplinary research project in 12 countries of Latin America, Africa and Asia, including the Nepal-Malaysia migration corridor.  It presents the results of an online survey of 266 respondents in and from Nepal, 58.5% of whom identified themselves as migrants, with 28.1% being family members of migrants, and 13.4% being returned migrants.  Following a summary of the methodology, which explains why an online survey was used to replace the originally planned interviews and focus groups, the paper provides an overview of the most important results and analysis, focusing on the potential influence of age, gender, countries of origin and destination, migration status, and occupational status on the ways in which respondents use digital technologies and for what purposes.  Three important conclusions for Phase Two of our research are: first, the vast majority of Nepali respondents have smart phones and access the internet very frequently for a wide range of purposes; second, simply designing another new app may not be particularly valuable; and third, it might well be wise to work with, or build on, technologies and apps already in existence, so as to improve them in ways that could increasingly empower migrants.


To read this paper in full (v.4 .pdf) please use this link.

Other UNESCO Chair in ICT4D Publications are available here.