Many research (and practical) projects finish when the funding finishes; researchers and organisations quickly move on to the next source of funding, and new ideas. Even those who have the best intentions to measure real outcomes, rather than just outputs, very often do not have the time or funding to do so. As part of the UKRI GCRF funded MIDEQ initiative (2019-2024), members of the ICT4D Collective were from the beginning eager to try to work differently in their research with migrants on how digital technologies might be used to reduce inequalities. Some of our discussions around this have been published in our working paper Unwin, Casentini, Harindranath and Lorini (2023), but funding from a Research England Block Grant, the ICT4D Collective, and our own personal resources has recently enabled “Hari” Harindranath and Tim Unwin to return to South Africa in September and October 2024, eight months after MIDEQ funding had ceased, to meet with organisations and migrants in Johannesberg and Cape Town to learn from them about the outcomes of our work so far, and what lessons we mght learn from our engagement together, so that we can improve similar work that we might undertake in the future. Our findings are briefly summarised at https://ict4d.org.uk/technology-inequality-and-migration/zaoutcomes/, which includes some encouraging and inspirational videos from the migrants with whom we worked.
It is evident from their comments that our research-practice has indeed had many positive outcomes on their lives, interestingly not necessarily direly to do with digital tech, but more in terms of self-confidence, knowledge sharing and community building. However, the number of migrants with whom our team (Maria Rosa Lorini, Tim Unwin and “Hari” Harindranath) actually worked together was relatively small. The challenge remains as to how we can continue to support them to extend this work on the safe, wise and secure use of digital tech more widely, thereby making it more sustainable into the future. It is clear that nothing works without some funding, and relying on volunteers is rarely ever sustainable.
For our free resources on the safe, wise and secure use of digital tech on different themes and in multiple languages, see: https://ict4d.org.uk/sws/.
In the final months of our MIDEQ WP9 team’s interventions working with migrants in South Africa, a remarkable phenomenon emerged — a “yeast effect” that represented the catalytic effect of the impact of colaboration between academia, NGOs, migrant communities and individual participants. This effect symbolises the organic growth and replication of positive outcomes, as individuals who were initially trained by our team together with local colleagues and experts became catalysts for change within their own communities and associations.
Adapting and Propagating Learning Materials
One of the cornerstones of our intervention was the adaptation and propagation of learning material used in the initial workshops we organised and ran. Recognizing the importance of tailoring educational resources to local contexts, we worked with local educators and experts and with the initial participants to create relevant learning material on issue relating to the use of digital tech by migrants. A special focus was on security and safety online and on content creation (to see more about our initiative and trainings), ensuring their accessibility and relevance to the communities we and they served.
After a series of workshops run by our team between November 2022 and August 2023, some of the trainees started organising sessions and training people in their own communities. During presentations to different audiences, such as chairmen of migrant associations, women community leaders, NGOs representatives and teenagers, the new trainers further adapted the learning material to suit the specific needs and understandings of each group. All examples were carefully crafted to resonate with the audience and address their concerns, responding to feedback from local stakeholders and demonstrating their commitment to meeting emerging challenges and empowering individuals with relevant skills and knowledge.
Furthermore, the team of trainers began developing new PowerPoint presentations that addressed frequently asked questions and were designed to be engaging and captivating for the public. Some examples of these slides are illustrated below.
From the Power Point Presentation created by the Fusion Avenue team in Johannesburg
From the Power Point Presentation created by the Fusion Avenue team in Cape Town
Targeted Events, Outreach, Collaborations and Partnerships
Our efforts encompassed a diverse range of events such as documentary presentations (see our blog about recent events) and targeting specific groups of stakeholders. From migrants and migrant associations to local communities, international organizations, academics, and media, we engaged with a wide spectrum of audiences to ensure the broad dissemination of knowledge and resources. A key highlight of this part of the intervention was the implementation of peer-to-peer knowledge sharing initiatives. Through video creation and dissemination, as well as face-to-face workshops run by migrants for migrants, we witnessed at first hand the power of community-led education. Individuals who were trained in our initial workshops took on leadership roles, becoming educators and advocates within their own communities. This is how the Fusion Avenue team of trainers presents and sponsors their work to support more organisations and communities:
Central to the success of these interventions was a spirit of collaboration and partnership. We worked closely with local stakeholders such as the Adonis Musati Project, international organizations such as the Scalabrini Centre, academia and research institutes such as SIHMA, and migrant associations such as MAGSA to leverage collective expertise and resources. This collaborative approach not only enhanced the effectiveness of our interventions but also fostered a sense of ownership and created the bases for the continuation and sustainability of the activities within the communities we served. This collaboration of groups from 12 different African countries represents a significant step forward in fostering solidarity and collective action among diverse migrant communities.
Together, they are now working on a common agenda in Johannesburg and Cape Town related to the safe, secure, and wise use of digital technologies, as well as communication skills and changing the narratives around migration. This collaboration represents a significant step forward in fostering solidarity and collective action among diverse migrant communities.
Measuring Impact and Ensuring Sustainability
The impact of the intervention was quantifiable, with hundreds of individuals already having been trained and reached through the different activities convened by the migrants with whom we worked. More than 200 people have been trained during the last 5 months by 12 of the 30 trainees in our original workshops. The rest of the participants are using the acquired skills to get a job and to fulfil their personal aims.
The majority of the activities carried on by the ‘new trainers’ covered more than one 4-hours session with each group of people. This approach ensured sufficient knowledge transmission, not least by allocating enough time to do practical exercises during the session including such things as how to change the settings on personal social media accounts. It also enabled the testing of information reception during the re-cap done by the trainees at the start of every new session.
Every participant completed a feedback form to give back impressions on the quality of the activity and suggestions for improvements. In the case of school teachers, community leaders and representatives of organisations and associations, the learning material was always requested by the trainees so that they could further disseminate the lessons learned (all our materials were created using Creative Commons BY-SA licenses). Some interviews and appreciative letters also witness this commitment. The administrator of the Congolese Society of South Africa Diana Bongongo highlights below what she learned from our trainees – now trainers! – and how she will herself become another yeast of change!
Integration of lessons learned into existing programmes
As part of our commitment to knowledge exchange and continuous improvement, we have shared our journey through a documentary film covering our interventions in South Africa. Additionally, we leveraged social media and collaborated with research hubs and NGOs to disseminate videos created by migrants, ensuring that our learnings reached a wider audience and had a lasting impact. But perhaps more importantly, our focus was on ensuring the continuation of these activities beyond the intervention period. Through partnerships with local stakeholders (including migrant organizations, associations, community leaders, local media companies, and school teachers) and integration of training resources into existing programs, we laid the groundwork for long-term sustainability and community empowerment. Our learning material is for instance now being used by the Scalabrini Centre in Cape Town, which reaches out to 1,500 migrants trained face-to-face yearly. Cape Town TV is also supporting the dissemination of the videos produced as well as the preparation of focused programs on migration.
Additionally, local non-migrant organizations such as Ubuntu Bethu have been instrumental in deploying workshops on digital safety and content creation in marginalized communities where many migrants reside. These partnerships have expanded the reach of our intervention to people living with constraints and limited access to the type of support and trainings offered elsewhere, and provide much needed advice for job search in areas with more than 50% rate unemployment, and for online safety in area of high gender based violence. The new partnerships and collaboration have also sparked further discussions around inequalities faced by migrants in areas affected by severe deprivation for all residents, furthering our collective efforts for social change.
In conclusion, the yeast effect of our intervention exemplifies the transformative potential of collaborative efforts in uplifting migrants and the wider communities in which they live. By harnessing the power of community engagement, peer-to-peer learning, and targeted outreach, we not only empowered individuals but also laid the foundation for sustainable change that will continue to flourish long after the intervention has ended.
This second segment centred on the secure utilization of information technology for safe migration, and featured Swarna Kumar Jha, the Coordinator of the National Network for Safe Migration-NNSM Nepal, and Sindhu Aryal, the Secretary General of Pourakhi Nepal, both of whom have worked tirelessly with us over the last couple of years in helping to develop the https://pardesi.org.np portal and training resources on the safe, wise and secure use of digital tech (as part of the work of the MIDEQ Hub funded by UKRI GCRF). It was broadcast on February 17, 2024, immediately following the Sajha Khabar news bulletin at 7 am, as part of their regular programme “Sajha Nepal”. It has already garnered 243 views on their Facebook channel. However, “Sajha Khabar” is also distributed to over 300 community radio stations throughout Nepal, reaching over 6.7 million people, which will significantly extend the reach of the social media channel for this episode.
The programme also incorporates vox pops from survivors who have recounted their challenges while employed as migrant workers, and a report presented by Ms. Sushila Shrestha (from the 19:10-minute mark to the 22:20-minute mark) greatly enhances the programme’s interest.
We are delighted to hear that the training resources on safe, wise and secure use of digital tech by migrants, originally developed in Nepal (as part of the MIDEQ Hub, funded by UKRI GCRF) and reversioned specifically for women in Southern Africa have recently been used by our good friends at the Domestic Workers Association Zimbabwe (DWAZ) to deliver training to 1911 of their members in Zimbabwe, South Africa, Botswana and Namibia. DWAZ was set up by Mendy Lusaba in 2021 (see this interview about her in Lionesses of Africa), and it has a centre in Zimbabwe that offers training in housekeeping, cooking and baking, gardening and care work. They also have a domestic worker netball team for the mental health of domestic workers.
In January this year, we met up with Mendy in Johannesburg, where she joined the launch of our work in South Africa that had trained migrants in video making amd the safe use of digital tech, and she made the astute observation that little digital literacy training available in the region includes sessions on the safe, wise and secure use of digital tech (watch this short video where she speaks about this). Working with her and others in South Africa, we therefore reversioned our resources specifically so that they focused on the needs of women and girl migrants there, and it is great to see them being used in this way. The resources include a slide deck and guidance notes on how they can be used and adapted by trainers, and is available freely under a CC BY-SA licence. We are continuing to develop this and we are currently working in Brazil to produce a Portuguese language version that can also be adapted for countries such as Mozambique and Angola.
Everyone is vulnerable to the many harms enabled through the use of digital tech, and it is very important that these are mitigated so that people can indeed benefit from them. Women and girls in Southern Africa are particularly vulnerable to online sexual harassment, scams, bullying, being tracked, exploitation, fake news and identity theft. The training deck is designed for people with little previous knowledge about using digital tech, and includes specific guidance on how to avoid these harms. It was developed together with migrants and migrant oprganisations, and combines this practical approach with existing good practices recommended in the relevant literature. It is divided into four main sections: an introduction covering digital literacy basics, the safe use of digital tech, how to use these technologies wisely, and how to use them privately and securely, and it also includes a short list of recommendations for further reading.
Example of final slide from the training resources
Should you use these resources, please let us know and share suggestions for how they could be improved, and don’t forget to satisfy the requirements of the CC BY-SA licence so that iothers can also benefit from your work.
Members of the ICT4D Collective are delighted to announce a new partnership with ACORAB, the Association of Community Radio Broadcasters, Nepal, and CIN, their Community Information Network. This follows meetings in Kathmandu in December 2023, mainly concerning the dissemination of resources we have developed collaboratively with migrant organisations in Nepal through our research-practice in the MIDEQ Hub (funded by UKRI GCRF). We are very excited that information about the https://pardesi.org.np portal and our learning resources on the safe, wise and secure use of digital tech in the six main languages used in Nepal have already been shared across their network of 382 community radio stations in the country.
The intended outputs of the partnership include:
Jointly convening awareness raising programmes in Nepal on community radio and digital tech
Jointly convening sessions at relevat international meetings on community radio and development
Joint training programs to enhance the technical skills of community radio broadcasters on utilizing ICT tools
Explorations of innovative ways to merge ICT with community radio for better outreach and impact
Identification of resources for joint projects that aim to enhance the role of ICT in community radio and vice versa
Joint development and broadcasting of advice of safe, wise and secure use of digital tech, especially for migrants.
We anticipate that these will help achieve the following outcomes:
Enhanced capacity of commuity radio broadcasters in Nepal
The work of ACORAB and CIN is better known in the international community
More sustainable development and use of community radio in Nepal, especially by migrants and their families
Enhanced well-being of people in Nepal (especially in marginalised communities)
Increased international suport for the work of ACORAB and CIN in Nepal
We were delighted to convene public launches on 15th January in Johannesburg and on 18th January in Cape Town for the interventions on which we have worked with migrants and migrant organisations in South Africa. The same format was followed in each location and included four main elements:
Premiere of a documentary film about the lives of the migrants with whom we have been working, entitled Through Their Eyes and produced by Simone Zanetti and Maria Rosa Lorini;
Presentation of videos made by the migrants following training by our work package, and introduction to their YouTube channel Fusion Avenue which features all the videos that they have made;
Information about the training they have been doing for others on the safe, wise and secure use of digital tech, following the training that they have received from our work package; and
Refreshments and networking.
These interventions were conceived and facilitated by the Digital Technologies and Migration work package (WP9) of the MIDEQ Hub funded by the UKRI Global Challenges Research Fund (GCRF). WP9 is led by Professor G. “Hari” Harindranath and Professor Tim Unwin CMG, with the support of Dr. Maria Rosa Lorini (who led the work in South Africa), based at the ICT4D Collective (Royal Holloway, University of London, UK). The resources were created collaboratively with migrants and organisations in both the Johannesburg and Cape Town regions, including the Scalabrini Centres in Cape Town and Johannesburg, the University of Cape Town, UNISA’s Information Systems Department, Stoneintheshoe, Rainbow Media, and SIHMA. Other organisations involved in the initiative have included Adonis Musati, Cape Town TV, Ubunti-Bethu, and JL Zwane
Johannesburg launch, 15th January
The Johannesburg launch was held at St Patrick’s Catholic Curch in La Rochelle (press release), and attracted people from the local community, migrants, universities and international organisations (click on arrows to go through the slide deck).
Cape Town launch, 18th January
The Cape Town launch was held at Bertha House, Mowbray (press release), and likewise attracted people from the local community, migrants, universities and international organisations (click on arrows to go through the slide deck).
[Click on images or links to download the relevant press release]
Events
Lalitpur
10 December 2023, Lalitpur, Nepal: The launch of the digital tech interventions for Nepali migrants facilitated by Work Package 9 of the MIDEQ Hub took place today in the Hotel Himalaya, Lalitpur. Eighty participants from government, civil society, the private sector, international organisations and digital tech students attended. The two key interventions that Hari Harindranath, Tim Unwin and Maria Rosa Lorini (from the ICT4D Collective and Royal Holloway, University of London) had helped their Nepali colleagues to create were presented: the https://pardesi.org.np portal, which is a one-stop-shop for migrants and their families to find out about all aspects of the migration process; and resources that can be used to train migrants in the safe, wise and secure (or private) uses of digital tech, which have been designed to be especially useful in the Migrant Resource Centres.
Participants in the workshop (without the convenors!)
Members of the ICT4D Collective have been actively involved as Work Package 9 in the MIDEQ Hub since 2019, focusing especially on ways through which migrants can use digital tech to improve their lives, and thereby reduce the inequalities associated with migration. The Hub held its final major symposium in Rio de Janeiro in September 2023, and Tim Unwin, Hari Harindranath and Maria Rosa Lorini from the Collective, together with Guilia Casentini from SOAS took this opportunity to convene a highly interactive workshop/roundtable for members of MIDEQ on the theme of “What works for migrants: reflections on research practice in the interests of migrants”. The fundamental purpose of this was to explore how migrants may have benefited from our work, and how we might know what impact we may actually have had on them.
Heard in passing during our research… When will such often heard comments be consigned to the past?
The workshop addressed four main themes:
How do we really know what migrants think about our work?
What have we found to be effective ways of gathering empirical evidence about outcomes experienced by migrants?
What have we found to be effective ways of disseminating our outputs so that migrants benefit from them?
What are good forms of “output”/intervention to improve migrant lives?
We very much hope that this will promote discussion and further interaction on the crucial subject of the extent to which academic research can positively impact the lives of poor and marigalised communites and how we can know what migrants actually think of what we do. Do share your views by adding a comment to this post, or please get in touch with us directly to carry the conversation forward,
A novel initiative to celebrate the International Day of the Girl Child took place in the vibrant city of Cape Town, South Africa, on 11th October. This was driven by a collective commitment to disseminate the importance of safe, wise and secure use of digital technologies, one of the corner stones of Work Package 9 (WP9) within the MIDEQ Hub funded by the UK government’s UKRI GCRF. This team is dedicated to harnessing the potential of digital tech to improve the lives of people and has dedicated much attention and care to discussing the side-effects of the digital world and to find ways to decrease any potential harms, especially when working with vulnerable groups.
Five of the migrants living in South Africa and trained in digital skills through MIDEQ’s WP9, organised and managed an event that stands as a testimony to the importance given by people from many different backgrounds to the safe, wise and secure use of digital tech, and also witnesses the power of autonomous action and community engagement. The ‘Big Five’, as the activists called themselves in a comparison with the charismatic South African megafauna, took it upon themselves to participate in a school event dedicated to girls. This event took on added significance given the unique challenges faced by girls in the digital landscape, including issues of sexual harassment and trafficking, particularly within the migrant community. The school is situated in an area characterized by a significant concentration of migrants, and the teachers there are well-informed about the delicate issues associated with xenophobia and hate speech. Their stydents comprises girls from various nationalities, including Kenya, Zimbabwe, Zambia, Angola, and the Democratic Republic of Congo. Notably, the facilitators, who hail from Zimbabwe and the Democratic Republic of Congo, were themselves also able to glean valuable insights from the small group conversations during the activities.
Pascal Avenvuka Mbu-Letang interacting with the young students. Photo Credit: Hentie Wilson
The autonomy and initiative of these migrants trained through WP9 shone through as they seized the opportunity to impart crucial knowledge on online safety and security. As facilitators, they valued the school and specifically the chance to contribute to an event focused on girls’ perspectives. This was just the right arena with a relevant audience to spread messages and initiate a conversation with both students and teachers on risky digital behaviours that are too often underestimated. Above all in marginalised areas affected by limited infrastructures and high inequalities, parents and teachers do not consider digital risks as a priority to worry about. Nevertheless, as the facilitators highlighted during their talks, more and more often technology is the conduit of sexual harassment initially online and soon afterwards in person.
To emphasize the importance of being cautious and discerning while online, the speakers posed a provocative question to the students, asking them who assists them at school. The young audience quickly responded, stating that they have friends. However, when a similar inquiry was made regarding social media, the students became uncertain and struggled to formulate their responses. Throughout the session, the facilitators carefully avoided sounding judgmental about common mistakes or limited knowledge of online risks and solutions. Instead, they tactfully encouraged students to reflect on aspects such as the potential for online tracking when sharing personal pictures of their daily activities.
These migrants are among the founders of the Fusion Avenue YouTube Channel – a collective of migrants living in South Africa dedicated to exploring cultures, ideas, and viewpoints with the goal to bridge gaps, celebrate differences, and find common ground. With the consent of the school, the facilitators created a video reportage of the event, and have posted this on their channel (click also on the image below).
Join us on this journey as we delve into the details of this inspiring initiative, exploring how these dedicated facilitators catalysed the attention of their young audience and left a mark on the students and teachers with whom they engaged. This is a story of empowerment, autonomy, and the boundless potential of collaboratiion that we would like to tell though their own voices.
Memory Mwadziwana, one of the facilitators, captured the essence of the day in this way
“Ladies and gentlemen, welcome to a recap of the extraordinary International Girls Day event! Ladies and gentlemen, this is Memory, reporting on the extraordinary International Girls Day event that took place on October 11th at the Purpose Finders School. It was a day that resonated with empowerment, education, and unity, leaving a profound impact on both the girls and the teachers who took part.
The day kicked off with a briefing by our dedicated organizers, laying the foundation for what would become a transformative experience at Purpose Finders School.
An emotional prayer permeated the air, symbolizing hope and unity and setting the tone for the day’s events. It was followed by a shout-out to the remarkable facilitators and organizers, including Fusion Avenue, Women African Weavers, DMS Ministry, and Purpose Finders School. Their unwavering dedication forged a sense of community, creating a collaborative atmosphere that would define the day.
The girls took centre stage, sharing poignant poems that transcended mere performance; they became acts of self-expression and empowerment. The bond between teachers and students strengthened as educators gained a newfound appreciation for the incredible talents of their charges.
Theatre sketch by the students about early pregnancy (Photo credit: Marlene Sitah)
A highlight of the event was Pascal’s presentation on online safety and security. Trained by the MIDEQ Project, Pascal and her colleagues brought forth critical topics, including personal data exposure, digital harassment, hate speech, and online scams. In an age dominated by digital interactions, this knowledge proved invaluable.
Reiterating the importance of online safety, the event underscored the significance of being vigilant and informed in the digital world. Teachers expressed gratitude for the invaluable knowledge, and the girls left with newfound confidence.
Pascal Avenvuka Mbu-Letang presenting personal data belongingness and life to the young students. Photo Credit: Michael Kanyinda
Reporting from the Purpose Finders School, this is Memory, signing off with a heart full of inspiration and hope for the continued empowerment of young minds.”
At the end of the event, a debriefing session took place among the facilitators and the teachers who were keen to discuss further involvement of the ‘Big Five’ in this learning process, starting from themselves as educators.
From our side in MIDEQ WP9, we can only wish the Fusion Avenue team more successful events such as this!
Hari Harindranath, Maria Rosa Lorini and Tim Unwin from the ICT4D Collective (and Work Package 9 of MIDEQ), together with Guilia Casentini from SOAS (and Work Packages 1 and 3 of MIDEQ), convened a working session at the MIDEQ Symposium held in Rio de Janeiro on 21st September on “What works for migrants”. This focused especially on the ways through which members of the UKRI GCRF funded MIDEQ Hub have worked with (rather than “on” or “for”) migrants in the 12 countries where we have been working since 2019. It also addressed how we have sought to understand what migrants themselves have thought about our research-practice, and the monitoring and evaluation mechanisms we have used.
The workshop addressed four main themes:
How do we really know what migrants think about our work? (led by Maria Rosa Lorini)
What have we found to be effective ways of gathering empirical evidence about outcomes experienced by migrants? (led by Hari Harindranath)
What have we found to be effective ways of disseminating our outputs so that migrants benefit from them? (led by Giulia Casentini)
What are good forms of “output”/intervention to improve migrant lives? (led by Tim Unwin)
The enthusiastic group of researchers shown above from many different countries contributed to a very lively discussion that generated the mind map below (click on image for larger .pdf file).
We hope that this may become a useful tool for others wishing to undertake research-practice that aims positively to enhance the lives of migrants.
We are delighted that members of the UNESCO Chair in ICT4D at Royal Holloway, University of London, are involved in the following four sessions at this year’s WSIS Annual Forum in Geneva between 13th and 16th March 2023 (listed in chronological order):
Session 184: International Conference on Digital Transformation of Education: Road towards SDG 4 (Guest of Honour and Panellist), Thursday 16 March 09.00-09.45
Session 403: DESC Experiencing digital environment interactions in the “place” of Geneva (convenor) – this is a discussion-walk around Geneva commencing at the main entrance of CICG on Thursday 16 March from 16.00-18.30 (more details)
Session 204: DESC Reimagining the Interface between Digital Tech and the Physical Environment (convenor), Friday 17 March, 10.00-10.45 (more details)
Session 329: MIDEQ WP9 What migrants want: digital tech, inequality and migration (convenor), Friday 17 March, 11.00-11.45
Please do join us at these sessions, the last two of which will also be available for those wishing to join online. More information is available on the DESC sessions here.
Members of the UNESCO Chair in ICT4D are leading Work Package 9 of the MIDEQ hub (funded by UKRI GCRF and Royal Holloway, University of London) and are exploring how digital tech can be used to reduce the inequalities associated with migration, especially in four corridors: Nepal-Malaysia, Ethiopia-South Africa, China-Ghana, and Haiti-Brazil. The fourth of our working papers presenting data on the Uses of digital technologies by migrants from Haiti and to Brazil has just been published within the UNESCO Chair in ICT4D’s publication series. Key findings and abstract are as follows.
Key findings
1.Context matters: groups of migrants from different countries and backgrounds use digital tech in varying ways and for different purposes. There is no such thing as one size fits all.
2.Many migrants aspire to use digfital tech for educational and employment purpose – yet these are things that digital tech could already be readily used for if they knew how.
3.Most migrants focused on the use of digital tech for increasing economic well-being – none specifically addressed their potential for reducing inequalities.
Abstract
This working paper is the fourth in the series produced as part of the output of Work Package 9 on technology, inequality and migration within the MIDEQ Hub, a multi-disciplinary research project in 12 countries of Latin America, Africa and Asia, including the Haiti-Brazil migration corridor. It presents the results of three iterations of an online survey totalling 372 respondents most currently living in Brazil, and mainly from Haiti; 92.7% of those who reported their status identified themselves as migrants, with the remainder being family members of migrants (5.5%) or returned migrants (1.8%). Following a summary of the methodology, which explains the impact of COVID-19 on our research practice and why an online survey was used to replace our originally planned interviews and focus groups, the paper provides an overview of the most important results and an exploratory data analysis, focusing on the potential influence of age, gender, countries of origin, migration status, and occupational status on the ways in which respondents use digital technologies and for what purposes. Three important conclusions for the subsequent stages of our research on the inequalities associated with migration and how digital tech may be used to reduce these are: first, the migrants responding to this survey are from very different backgrounds, and these differences have a strong influence on their use of digital tech; second, many migrants aspire to use digital tech for purposes that they could readily do if they knew how; and third, none of the migrants specifically identified inequality or equity as issues that they would like to use digital tech to address.
To read this paper in full (v.4 .pdf) please use this link.
Other UNESCO Chair in ICT4D Publications are available here.
ICT4D Collective 