Migrants, digital tech and knowledge sharing: the “yeast effect” of propagation after “train the trainers” activities and adaptation of learning material.

By Maria Rosa Lorini

In the final months of our MIDEQ WP9 team’s interventions working with migrants in South Africa, a remarkable phenomenon emerged — a “yeast effect” that represented the catalytic effect of the impact of colaboration between academia, NGOs, migrant communities and individual participants. This effect symbolises the organic growth and replication of positive outcomes, as individuals who were initially trained by our team together with local colleagues and experts became catalysts for change within their own communities and associations.

Adapting and Propagating Learning Materials

One of the cornerstones of our intervention was the adaptation and propagation of learning material used in the initial workshops we organised and ran. Recognizing the importance of tailoring educational resources to local contexts, we worked with local educators and experts and with the initial participants to create relevant learning material on issue relating to the use of digital tech by migrants. A special focus was on security and safety online and on content creation (to see more about our initiative and trainings), ensuring their accessibility and relevance to the communities we and they served.

After a series of workshops run by our team between November 2022 and August 2023, some of the trainees started organising sessions and training people in their own communities. During presentations to different audiences, such as chairmen of migrant associations, women community leaders, NGOs representatives and teenagers, the new trainers further adapted the learning material to suit the specific needs and understandings of each group. All examples were carefully crafted to resonate with the audience and address their concerns, responding to feedback from local stakeholders and demonstrating their commitment to meeting emerging challenges and empowering individuals with relevant skills and knowledge.

Furthermore, the team of trainers began developing new PowerPoint presentations that addressed frequently asked questions and were designed to be engaging and captivating for the public. Some examples of these slides are illustrated below.

From the Power Point Presentation created by the Fusion Avenue team in Johannesburg

From the Power Point Presentation created by the Fusion Avenue team in Cape Town

Targeted Events, Outreach, Collaborations and Partnerships

Our efforts encompassed a diverse range of events such as documentary presentations (see our blog about recent events) and targeting specific groups of stakeholders. From migrants and migrant associations to local communities, international organizations, academics, and media, we engaged with a wide spectrum of audiences to ensure the broad dissemination of knowledge and resources. A key highlight of this part of the intervention was the implementation of peer-to-peer knowledge sharing initiatives. Through video creation and dissemination, as well as face-to-face workshops run by migrants for migrants, we witnessed at first hand the power of community-led education. Individuals who were trained in our initial workshops took on leadership roles, becoming educators and advocates within their own communities. This is how the Fusion Avenue team of trainers presents and sponsors their work to support more organisations and communities:

Central to the success of these interventions was a spirit of collaboration and partnership. We worked closely with local stakeholders such as the Adonis Musati Project, international organizations such as the Scalabrini Centre, academia and research institutes such as SIHMA, and migrant associations such as MAGSA to leverage collective expertise and resources. This collaborative approach not only enhanced the effectiveness of our interventions but also fostered a sense of ownership and created the bases for the continuation and sustainability of the activities within the communities we served. This collaboration of groups from 12 different African countries represents a significant step forward in fostering solidarity and collective action among diverse migrant communities.

Together, they are now working on a common agenda in Johannesburg and Cape Town related to the safe, secure, and wise use of digital technologies, as well as communication skills and changing the narratives around migration. This collaboration represents a significant step forward in fostering solidarity and collective action among diverse migrant communities.

Measuring Impact and Ensuring Sustainability

The impact of the intervention was quantifiable, with hundreds of individuals already having been trained and reached through the different activities convened by the migrants with whom we worked. More than 200 people have been trained during the last 5 months by 12 of the 30 trainees in our original workshops. The rest of the participants are using the acquired skills to get a job and to fulfil their personal aims.

The majority of the activities carried on by the ‘new trainers’ covered more than one 4-hours session with each group of people. This approach ensured sufficient knowledge transmission, not least by allocating enough time to do practical exercises during the session including such things as how to change the settings on personal social media accounts. It also enabled the testing of information reception during the re-cap done by the trainees at the start of every new session. 

Every participant completed a feedback form to give back impressions on the quality of the activity and suggestions for improvements. In the case of school teachers, community leaders and representatives of organisations and associations, the learning material was always requested  by the trainees so that they could further disseminate the lessons learned (all our materials were created using Creative Commons BY-SA licenses). Some interviews and appreciative letters  also witness this commitment. The administrator of the Congolese Society of South Africa Diana Bongongo highlights below what she learned from our trainees – now trainers! – and how she will herself become  another yeast of change!

Integration of lessons learned into existing programmes

As part of our commitment to knowledge exchange and continuous improvement, we have shared our journey through a documentary film covering our interventions in South Africa. Additionally, we leveraged social media and collaborated with research hubs and NGOs to disseminate videos created by migrants, ensuring that our learnings reached a wider audience and had a lasting impact. But perhaps more importantly, our focus was on ensuring the continuation of these activities beyond the intervention period. Through partnerships with local stakeholders (including migrant organizations, associations, community leaders, local media companies, and school teachers) and integration of training resources into existing programs, we laid the groundwork for long-term sustainability and community empowerment. Our learning material is for instance now being used by the Scalabrini Centre in Cape Town, which reaches out to 1,500 migrants trained face-to-face yearly. Cape Town TV is also supporting the dissemination of the videos produced as well as the preparation of focused programs on migration.

Additionally, local non-migrant organizations such as Ubuntu Bethu have been instrumental in deploying workshops on digital safety and content creation in marginalized communities where many migrants reside. These partnerships have expanded the reach of our intervention to people living with constraints and limited access to the type of support and trainings offered elsewhere, and provide much needed advice for job search in areas with more than 50% rate unemployment, and for online safety in area of high gender based violence. The new partnerships and collaboration have also sparked further discussions around inequalities faced by migrants in areas affected by severe deprivation for all residents, furthering our collective efforts for social change.

In conclusion, the yeast effect of our intervention exemplifies the transformative potential of collaborative efforts in uplifting migrants and the wider communities in which they live. By harnessing the power of community engagement, peer-to-peer learning, and targeted outreach, we not only empowered individuals but also laid the foundation for sustainable change that will continue to flourish long after the intervention has ended.

Launches of our MIDEQ WP9 interventions in South Africa

We were delighted to convene public launches on 15th January in Johannesburg and on 18th January in Cape Town for the interventions on which we have worked with migrants and migrant organisations in South Africa. The same format was followed in each location and included four main elements:

  • Premiere of a documentary film about the lives of the migrants with whom we have been working, entitled Through Their Eyes and produced by Simone Zanetti and Maria Rosa Lorini;
  • Presentation of videos made by the migrants following training by our work package, and introduction to their YouTube channel Fusion Avenue which features all the videos that they have made;
  • Information about the training they have been doing for others on the safe, wise and secure use of digital tech, following the training that they have received from our work package; and
  • Refreshments and networking.

These interventions were conceived and facilitated by the Digital Technologies and Migration work package (WP9) of the MIDEQ Hub funded by the UKRI Global Challenges Research Fund (GCRF).  WP9 is led by Professor G. “Hari” Harindranath and Professor Tim Unwin CMG, with the support of Dr. Maria Rosa Lorini (who led the work in South Africa), based at the ICT4D Collective (Royal Holloway, University of London, UK).  The resources were created collaboratively with migrants and organisations in both the Johannesburg and Cape Town regions, including the Scalabrini Centres in Cape Town and Johannesburg, the University of Cape Town, UNISA’s Information Systems Department, Stoneintheshoe, Rainbow Media, and SIHMA.  Other organisations involved in the initiative have included Adonis Musati, Cape Town TV, Ubunti-Bethu, and JL Zwane

Johannesburg launch, 15th January

The Johannesburg launch was held at St Patrick’s Catholic Curch in La Rochelle (press release), and attracted people from the local community, migrants, universities and international organisations (click on arrows to go through the slide deck).

Cape Town launch, 18th January

The Cape Town launch was held at Bertha House, Mowbray (press release), and likewise attracted people from the local community, migrants, universities and international organisations (click on arrows to go through the slide deck).

Resources

For further information:

Our documentary film

Click on the image below to watch a small sized (low resolution) version of Through Their Eyes (full high resolution version to follow)

Empowering migrants through training in video production

By Maria Rosa Lorini

Video content has become an essential tool for sharing experiences, information, and solutions in the contemporary world. This medium can be an especially powerful means for migrants to connect, inform, and advocate for change. Surveys, interviews and focus groups with migrants in South Africa conducted between 2020 and 2022 as part of our research-practice within the MIDEQ Hub pointed to the potential benefits that training in digital video production could have in empowering migrants, specifically for sharing their life experiences (stories), helping fellow migrants, and shedding light on issues they face. This post describes the creation and implementation of a two-week workshop held at the Scalabrini Centre of Cape Town in November 2022 in collaboration with local tech developers.  This subsequently formed a model for further workshops in Johannesburg and set in motion many other activities to improve the skills of migrants (see overview of our interventions with migrants in Nepal and South Africa).

The training workshop

The first week of the workshop was theory-based, and the second focused on practical video creation techniques. Its overall aim was to uplift and empower migrant voices while prioritizing safety and security, above all for the most vulnerable people, and also to leveraged open and free resources and video optimization strategies.

Week One: building a foundation and staying safe

The initial phase of the workshop was dedicated to building a strong foundation for digital storytelling while emphasizing the importance of online safety. Participants, from a dozen Sub-Saharan African countries, gathered to learn about the critical aspects of online safety and security., noting that the nuances of digital safety are paramount, especially when sharing personal experiences or sensitive information (see their video THINK).

Participants were guided by experts who shared valuable insights into protecting their online presence while engaging with social media and digital tools. This included strategies for safeguarding our digital presence, including

  • adopting strong, unique passwords for each online account,
  • enabling two-factor authentication whenever possible,
  • staying informed about the latest cybersecurity threats and best practices
  • exercising caution when sharing personal information online, and
  • being wary of phishing attempts and suspicious links.

Protecting our online identities, financial data, and privacy settings, and minimizing the risk of being targeted by hate speech or discrimination were also essential components of the activities. The participants were encouraged to maintain a balance between sharing their experiences and protecting their well-being.

The workshop also took participants on a journey of discovery, introducing them to the potential of digital technologies for entrepreneurship, social mobilization, and community networking (see their video on e-business). Migrants often face unique challenges in their new homes, and digital tools can provide a platform to address these issues effectively. The theoretical sessions aimed to provide participants with the knowledge and confidence to utilize these tools effectively and safely.

Week Two: turning theory into practice while staying safe and leveraging free and Open resources

The second week enabled participants to learn about some of the technical aspects of video creation. They were introduced to techniques that allowed them to create potentially impactful videos without necessarily showing themselves on camera. This was particularly valuable for those who wanted to share their experiences while minimizing the risk of being identified and targeted.

The workshop emphasized the use of free and open software and content that are readily available on the web. Tools such as CapCut were introduced to allow participants to edit, enhance, and produce their own videos without any financial barriers. This made video creation accessible to all regardless of the devices used, although paying for connectivity often remains a challenge for the migrants. From shooting techniques to sound recording, from video editing to lighting, many details were covered so that they could all create their own videos using their smartphones. Nevertheless, more sophisticated devices such as external microphones for sound quality, stabilizers, and extra lightning were also demonstrated during the training to show the difference they can make and how to replicate the same good-quality results without using any such extra equipment. The initial videos produced as training activities  showed how good-quality videos can be produced simply and easily, using accessible and free software. This empowerment through knowledge and frugal technology was a cornerstone of the workshop’s philosophy.

This quick reminder by one of the trainers highlights the main skills that the migrants were taught.

Reflections

The importance of good-quality video production

There were three main reasons why we focused on producing good-quality video production in the workshop.

  • Our commitment to engaging with other organizations: This part of our work aimed to reach out to organizations working with migrants in South Africa, and we hope that the migrants trained through the workshop will go on to make videos for such organizations. High-quality videos are more likely to be shared and promoted by these organizations. A well-produced video captures attention, effectively conveys its message, and aligns with the professionalism expected by these institutions.
  • Anonymity: Participants learned how to create avatars or use online, free, and readily available materials to anonymize their videos, avoiding the need to show their faces in case of sensitive topics or risk of online harassment.
  • Cost efficiency: these techniques helped minimize production costs as there was no requirement to constantly shoot new material around the city.

The dual benefit of anonymity and cost efficiency empowered participants to share their stories in high quality video without exposing their identities and without breaking the bank.

The impact and maximizing visibility

The same philosophy applied to the strategies for maximizing the visibility and impact of these videos. Participants were taught how to create captivating thumbnails that would grab viewers’ attention, craft relevant video descriptions to enhance searchability, and use special effects to engage and entice their audiences. Most also implemented a call to action at the end of each video to generate reactions and spark discussions, ensuring their content had a lasting impact.

At the end of the two-week workshop, participants showcased their videos to their peers and mentors. The diversity of topics covered was astounding, ranging from practical advice on navigating South Africa’s bureaucracy to heart-warming personal stories of resilience and triumph. These videos were not just about sharing experiences but also about shedding light on difficult situations and inequalities faced by migrants.

These migrants were able to become advocates for change through their videos. They created videos about organizations that help migrants (such as the Scalabrini Centre), highlighted the challenges faced (see Statelessness), prepared tutorials,and suggested solutions to improve their lives (see Tips for newcomers). They brought attention to the vibrant migrant community in South Africa, fostering greater understanding and empathy among the broader population.

Low-tech production for high and safe impact

This workshop also demonstrated the power of combining digital skills with a desire to share knowledge and experiences safely and effectively. Empowering migrants through video creation enriched their lives and our understanding of the diverse tapestry of human experiences. By leveraging free resources and implementing visibility strategies, this initiative enabled migrants to share their voices and also potentially to reach a wide audience, fostering greater empathy, understanding, and positive change.

This intervention has given voice to a community that often remains unheard. It is a testament to the transformative potential of technology matched with skills development and networking in addressing the challenges faced by migrants and helping them to improve their their lives better.

Finally, have a look at this fun video they created. Do also watch their initial feedback from participating in this workshop provided as part of our commitment to transparent monitoring and evaluation.