This is the seventh episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Hari argues that “Empowering marginalised groups through our work with digital technologies, and striving to make the world a better place as a result may be lofty aspirations, but they are worth pursuing. That will require us all to get out of our comfort zones and find ways to prioritise outcomes, commit time and resources, and engage with communities on the ground, rather than in the ivory towers, to learn and gather evidence of impact and outcomes of using digital tech in the service of the world’s poorest and most marginalised”
The full vignette can be read in English here and all audio files relating to the book are also available on our podcast.
Hari is Professor of Information Systems at Royal Holloway, University of London, UK, exploring how digital tech shapes lives, work, and society. Hari is passionate about impact, collaborates with communities to address digital inequalities, and sometimes even gets policymakers to listen. He thinks research should do good, not just look good (UK).
Full details of the book are available through the following links:
Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech? –
ICT4D Collective » ICT4D
Hari is Professor of Information Systems at Royal Holloway, University of London, UK, exploring how digital tech shapes lives, work, and society. Hari is passionate about impact, collaborates with communities to address digital inequalities, and sometimes even gets policymakers to listen. He thinks research should do good, not just look good (UK). Full details of … Continue reading Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech?
This is the sixth episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Mei Lin Fung suggests that “The painful history of poorly defined land rights, which in the past led to displacement through lack of formal documentation, offers a crucial lesson for the digital age”. She concludes optimistically that “We still have time to shape the digital future so that it reflects the dignity of everyone it touches — and ensures meaningful participation for anyone, anywhere”
The full vignette can be read in English here, and it can also be watched on video here.
Mei Lin is co-founder of the People-Centered Internet with Vint Cerf, is a tech pioneer in CRM and the future of health. She leads global efforts in digital public infrastructure, focused on bridging the gap so global finance can reach MSMEs everywhere (Singapore).
Full details of the book are available through the following links:
Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech? –
ICT4D Collective » ICT4D
Hari is Professor of Information Systems at Royal Holloway, University of London, UK, exploring how digital tech shapes lives, work, and society. Hari is passionate about impact, collaborates with communities to address digital inequalities, and sometimes even gets policymakers to listen. He thinks research should do good, not just look good (UK). Full details of … Continue reading Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech?
This is the fifth episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Domenico asks the important question “So who has the power today to ‘represent’ digitally the world’s languages, the core of human cultures?”. He answers: “It is a group of Western, predominantly English-speaking and U.S.-based corporations”. However, he concludes optimistically that “the real Web is becoming multilingual and multicultural, regardless of all its hegemonic and mainstream representations”
Domenico is Associate Professor at the University of Roma Tre and Research Associate at the University of Dar es Salaam, where he teaches courses on Sociology of Communication, Geopolitics of Knowledge, and Digital Humanities. His latest book is Para una crítica del texto digital. Filología, literatura y redes (A Coruña, 2023) (Italy and Tanzania).
Full details of the book are available through the following links:
Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech? –
ICT4D Collective » ICT4D
Hari is Professor of Information Systems at Royal Holloway, University of London, UK, exploring how digital tech shapes lives, work, and society. Hari is passionate about impact, collaborates with communities to address digital inequalities, and sometimes even gets policymakers to listen. He thinks research should do good, not just look good (UK). Full details of … Continue reading Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech?
This is the fourth episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. Our dear friend and colleague, Nigel Hickson was to have written one of these vignettes based on his wealth of experience working on Internet Governance, especially for the British Government and ICANN, but his untimely death meant that he was unable to complete it. Instead, some of his friends have contributed very short pieces on what it was that made him so special, and a model to follow for anyone wishing to work at the policy level to ensure that the poorest and most marginalised can benefit from the use of digital tech. The full vignette can be read here.
Pari’s work sits at the intersection of technology, geopolitics, and governance. She is President and Co-Founder of the Global TechnoPolitics Forum, advises international bodies, serves on ICANN’s At-Large Advisory Committee, was a Senior Fellow at the Atlantic Council, and helps leaders navigate digital transformation and global systems beyond borders (UK and USA).
Full details of the book are available through the following links:
Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech? –
ICT4D Collective » ICT4D
Hari is Professor of Information Systems at Royal Holloway, University of London, UK, exploring how digital tech shapes lives, work, and society. Hari is passionate about impact, collaborates with communities to address digital inequalities, and sometimes even gets policymakers to listen. He thinks research should do good, not just look good (UK). Full details of … Continue reading Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech?
This is the third episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Ken focuses perceptively on the reasons why so many digital initiative notionally intended to help the poor often fail to do so. As he says “I worked for 15 years trying to give a voice to, and support, the work of grassroots organisations through digital tech, but my frustration in a wider development system that didn’t seem to want to do what they knew was best for those they were meant to serve eventually forced me to step away”. The full vignette can be read here.
Ken (kiwanja.net) is a social innovator, author and technologist known for developing tools that empower grassroots change. He founded kiwanja.net and created FrontlineSMS, helping communities worldwide. His work bridges technology, development and impact, earning global recognition for supporting social entrepreneurs, local leaders and underrepresented voices through practical, human-centred solutions (UK).
Full details of the book are available through the following links:
Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech? –
ICT4D Collective » ICT4D
Hari is Professor of Information Systems at Royal Holloway, University of London, UK, exploring how digital tech shapes lives, work, and society. Hari is passionate about impact, collaborates with communities to address digital inequalities, and sometimes even gets policymakers to listen. He thinks research should do good, not just look good (UK). Full details of … Continue reading Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech?
Prof. G. ‘Hari’ Harindranath was delighted to to moderate the ITCILO Labour Migration Academy webinar on Digitalisation and Fair Recruitment – Sharing Experiences held on 23 October 2025. This was attended by over 50 practitioners from around the world representing governments, employers, trade unions, and civil society groups. They were joined by three experts who shared national experiences of digitalising fair recruitment processes in Bangladesh, India, and Nepal:
Neha Choudhary discussed Nepal’s Foreign Employment Information Management System (FEIMS), designed to reduce information asymmetries in the labour migration supply chain by connecting migrant workers, recruiters, employers, and other relevant actors.
Rahnuma Salam Khan introduced Bangladesh’s Recruitment Agents’ Information Management System (RAIMS), which enhances oversight of recruitment agencies and intermediaries, promoting transparency and accountability.
Dr. K.V. Swamy (former GM, Overseas Manpower Company of Andhra Pradesh, India) shared his experiences with India’s eMigrate system, which connects and monitors all stakeholders involved in labour migration.
Key insights from the discussion
Key insights from the discussions were:
Digitalisation can be transformational for fair recruitment. It enables more integrated engagement across stakeholders in the labour migration cycle, improving data collection and analysis, increasing transparency and accountability, reducing migration costs, and offering quicker access to grievance resolution mechanisms.
However, these benefits cannot be taken for granted. Labour migration recruitment is complex and risk laden. Digital tools alone cannot eliminate exploitation or structural inequities. Successful digitalisation of fair recruitment requires significant groundwork, including:
A migrant-first approach, aligned with the principle of “nothing about us without us”
A whole-of-government approach to ensure policy coherence and a data governance approach to match
Organisational cultural change across stakeholders to enable new ways of working
Commitment to digital skills development and ensuring accessibility for all migrant workers
Complementary on-the-ground interventions to ensure inclusion of the most vulnerable, who are often least likely to benefit from digital systems
Ethical and privacy safeguards that underpin digital systems, ensuring compliance with data protection regulations and safeguarding migrant workers’ rights.
Hari would like to thank the ITCILO for convening this panel, all the participants and staff for their engagement, and particularly Elton Di Tommazi Maciel and Michela Albertazzi for inviting him to moderate the session.
This is the second episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Marine focuses critically on aspects of the digital privatisation of India’s administrative systems. The vignette can also be read here.
Marine is a sociologist and a CNRS Fellow at the Center for the Study of Social Movements (EHESS-Paris) and French Institute of Pondicherry in India. Her research focuses on digital policies in Asia and Africa and more particularly on digital health in India, Ghana and Kenya (France and India).
Full details of the book are available through the following links:
Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech? –
ICT4D Collective » ICT4D
Hari is Professor of Information Systems at Royal Holloway, University of London, UK, exploring how digital tech shapes lives, work, and society. Hari is passionate about impact, collaborates with communities to address digital inequalities, and sometimes even gets policymakers to listen. He thinks research should do good, not just look good (UK). Full details of … Continue reading Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech?
This is the first episode of our podcast based on the vignettes contributed by friends and colleagues to Tim Unwin’s new book Digital Technologies in an Unequal World: An Empancipatory Manfesto. In it, Tendani highlights how digital tech is being used to exploit young women in southern Africa. The vignette can also be read here.
Tendani is a passionate and driven professional committed to making a difference through inclusive leadership, academic excellence, and impactful research. She advocates for representation and social justice, using technology to empower communities. Her work bridges academia (UCT), corporate insight, and public engagement to drive ethical digital transformation across Africa (South Africa).
Full details of the book are available through the following links:
Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech? –
ICT4D Collective » ICT4D
Hari is Professor of Information Systems at Royal Holloway, University of London, UK, exploring how digital tech shapes lives, work, and society. Hari is passionate about impact, collaborates with communities to address digital inequalities, and sometimes even gets policymakers to listen. He thinks research should do good, not just look good (UK). Full details of … Continue reading Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech?
Many of the authors have contributed audio recordings of their vignettes. These are available here, but are also being shared on a regular basis through our blog and our podcast over the next six months. Do follow us on Apple Podcasts to listen to these inspiring examples of how digital tech can be used constructively by some of the world’s poorest and most marginalised people, but also the reasons why most such initiatives fail sufficiently to serve their interests.
This important book can be pre-ordered from Routledge using the link above, and for those who respond quickly there is a 20% reduction if you order before 23rd October 2025.
These are excellent learning guides aimed at children and adults who care for them, and introduce fundamental concepts in cyber security and cryptography. Glossaries at the end of each book provide really useful, clear explanations of what key terms in cybersecurity and cryptography mean, and how they have been used in the books – as illustrated below:
The 15th Global Forum on Migration and Development (GFMD) held between 2 and 4 September 2025 brought together in Riohacha, Colombia, more than 800 delegates representing governments, city mayors, businesses, civil society, youth and academia to exchange ideas on some of the most pressing challenges in global mobility.
The Colombia Chairship deserves huge recognition for putting together an ambitious and thoughtful programme shaping dialogue around six thematic pillars spanning mobility and women, children and young people on the move, media and culture for changing narratives, the promise and perils of new technologies, climate mobility, and the critical importance of regional cooperation and partnerships between origin and destination countries.
Prof. G Hari Harindranath comments that “it was a privilege to contribute remarks on behalf of academia at the session on the Future of the Summit on the final day and to speak in Round Table 6 on the digitalisation of migration management alongside colleagues from the governments of Ecuador and Georgia, the Institute of Employers, and technology and immigration services organisations”.
In the digital space, the opportunities are clear: technology can contribute to making migration safer and more efficient. But without safeguards, it can deepen inequalities. Many labour migrants already face precarious conditions, and now digital insecurity adds another layer of vulnerability, particularly so as they often lack the capacity to use digital tech safely, wisely and securely.
If we design digital systems with simplicity, accessibility, transparency, accountability and proportionality at the centre, we can then bring the benefits of digitalisation to those who are most likely to be disempowered by it. Getting it right for the most vulnerable means getting it right for everyone.
Thank you to the GFMD and for creating space for academic voices throughout this process, from the preparatory roundtables through to the summit. Evidence-based perspectives are essential in a field that is increasingly politicised and polarised, and GFMD’s unique framework is one of the few places where all stakeholders can meet together as equals.
Following our impact activities in Brazil during 2024, Prof Hari Harindranath returned to Rio de Janeiro in June/July 2025 to work with our local research partner, Dr Heloisa Melino, and organisations there for a series of follow-on activities funded by Royal Holloway’s Social Science Impact Accelerator (SSIA). These included three main activities.
1. Amplifying the impact of our work through artistic means
Efeito Urbano, an arts organisation and social project, based in the Providência favela of Rio de Janeiro, showcased a creative performance on digital safety in the periferias which drew on SSIA-funded work previously undertaken by Collective members, Prof Harindranath, Prof Tim Unwin and Dr Heloisa Melino and the experiences of the artists themselves with social networks and digital technologies.
Efeito Urbano is the first professional dance company in Morro da Providência and has developed its own concept of creation and research, Dança Urbana Negra Periférica, based on the pillars of race, gender and territory as well as traditional and contemporary Afro-referenced dances, in addition to the diverse expressions and cultural manifestations of experiences in the favelas and peripheries
The dancers put on a stunning performance capturing the intertwining of physical and digital lives in the favelas of Rio (link here to a short video). Choreographer Juliana Mello explained that the performance was a starting point for their new residency aimed at reflecting, through the language of dance, how the peripheral body navigates, resists and reinvents itself in the digital environment, with its strengths, pitfalls and invisibilities. Producer Ellen Pereira da Costa talked about the importance of engaging young people through artistic means to spread important messages such as the safe, wise and secure use of digital tech in their contexts which are often characterised by scams, identity theft and violence, both physical and online. Their aim was “to explore the potential of art as a languagethat activates different senses compared to textual narratives, by engaging the body and movement in the exchange of knowledge on a topic as urgent and necessary as this – particularly among vulnerable populations, who make up the core audience of Instituto Efeito Urbano”.
2. Extending our work on the safe, wise and secure use of digital technologies by vulnerable groups
This visit allowed us to extend our work on digital safety nasperiferias from our earlier focus on communities in the Maré favela of Rio de Janeiro to young people in the Morro da Providência favela and the surrounding areas. Following the Efeito Urbano performance, Hari and Heloisa led a workshop on the safe, wise and secure use of digital tech by vulnerable groups with some of the artists and members of the audience. Participants were keen to share their online experiences with each other and through the creation of a series of short videos.
3. Evidencing the impact of our ongoing work
We undertook an Outcomes Meeting to gather qualitative feedback on impacts and outcomes from our activities during 2024 with our main partner organisation, Casa Resistências in the Maré favela of Rio. The team at Casa Resistências, an LBT advocacy organisation and a shelter for women fleeing violence and abuse, had previously collaborated with us on activities relating to the safe, wise and secure use of digital technologies nas periferiasincluding a workshop led by Dr Heloisa Melino and the creation of a range of beautiful resources on digital safety designed by local graffiti artist, JLo. These and related activities were aimed at helping activists and others remain safe online while they report on rights violations and undertake their advocacy campaigns. Hari’s visit offered the opportunity to reflect on our activities and their impacts and outcomes.
Kimberly Veiga from Casa Resistências explained that our collaboration had helped build capacity and enabled them to undertake further activities with local partners such as Fiocruz University on online safety for activists and others in the favelas. She spoke of the impact of online harms for people in her context including online scams, digital identity theft and violence.
This collaboration has allowed us to think about technology as a route to access rights and it has opened another avenue for us to obtain wider support… It has helped us connect with wider networks of support. We now exchange experiences and access support from across the country, including psychological and therapeutic care…Thanks to this collaborative work, we have now created a new agenda on digital for our organisation
Kimberly Veiga, Casa Resistências
Kimberly spoke of the cascading effect of our collaboration that led them to undertake activities relating to the challenges faced by lesbian mothers and the creation of trustworthy resources to support them, similar to the ones we helped create on the safe, wise and secure use of digital tech by vulnerable groups in the Brazilian periferias. Fernanda highlighted the importance of our resources not only as a means to disseminate messages on online safety at all the events they attend but also as a means to enhance the visibility of the broader advocacy work being undertaken by Casa Resistências.
The visit also enabled Hari and Heloisa to meet with Voz das Comunidades, a community media organisation based in the Complexo do Alemão (Alemão complex of favelas in Rio) where they presented their ongoing work on the safe, wise and secure use of digital tech in the peripheries. The team at Voz shared their experiences of working in the challenging context of the favelas and the importance of physical and online safety as they go about recording and reporting on community matters.
Voz das Comunidades and their Social Impact team expressed interest in working with us in the future. So, watch this space!
In summary, our impact agenda in Brazil funded by SSIA has allowed us to work with multiple organisations and communities in the peripheries of Rio to spread awareness on the safe, wise and secure use of digital tech by vulnerable groups, helped build capacity of both individuals and organisations and reach a broader range of groups through engaging workshops and creative activities and multimedia outputs relevant to the local contexts in Brazil. Hari hopes to continue further collaborative work in Brazil with Heloisa given the interest and enthusiasm shown by local organisations.
ICT4D Collective 