Category: Cybersecurity

Measuring research outcomes rather than just outputs

Many research (and practical) projects finish when the funding finishes; researchers and organisations quickly move on to the next source of funding, and new ideas. Even those who have the best intentions to measure real outcomes, rather than just outputs, very often do not have the time or funding to do so. As part of the UKRI GCRF funded MIDEQ initiative (2019-2024), members of the ICT4D Collective were from the beginning eager to try to work differently in their research with migrants on how digital technologies might be used to reduce inequalities. Some of our discussions around this have been published in our working paper Unwin, Casentini, Harindranath and Lorini (2023), but funding from a Research England Block Grant, the ICT4D Collective, and our own personal resources has recently enabled “Hari” Harindranath and Tim Unwin to return to South Africa in September and October 2024, eight months after MIDEQ funding had ceased, to meet with organisations and migrants in Johannesberg and Cape Town to learn from them about the outcomes of our work so far, and what lessons we mght learn from our engagement together, so that we can improve similar work that we might undertake in the future. Our findings are briefly summarised at https://ict4d.org.uk/technology-inequality-and-migration/zaoutcomes/, which includes some encouraging and inspirational videos from the migrants with whom we worked.

It is evident from their comments that our research-practice has indeed had many positive outcomes on their lives, interestingly not necessarily direly to do with digital tech, but more in terms of self-confidence, knowledge sharing and community building. However, the number of migrants with whom our team (Maria Rosa Lorini, Tim Unwin and “Hari” Harindranath) actually worked together was relatively small. The challenge remains as to how we can continue to support them to extend this work on the safe, wise and secure use of digital tech more widely, thereby making it more sustainable into the future. It is clear that nothing works without some funding, and relying on volunteers is rarely ever sustainable.

For our free resources on the safe, wise and secure use of digital tech on different themes and in multiple languages, see: https://ict4d.org.uk/sws/.

Workshop/seminar on cybersecurity for community radio journalists in Nepal

The ICT4D Collective was delighted to be involved in delivering an online workshop/seminar with our partners ACORAB (the Association of Community Radio Broadcasters) and CIN (Community Information Network) in Nepal on 24th July. This drew on our previous work in Nepal, as well as the session on community radio that we ran earlier in the year at WSIS+20 together with other organisations and partners. These form part of our increasing work on cyber-security. Some 70 participants, mostly journalists from community radio stations, participated in the two-and-a-half hour workshop which had four main aims:

  • To share information and ideas about the work that members of the Collective have been doing, mainly with migrants, on the safe, wise and secure use of digital tech in Nepal, South Africa, Brazil and Mozamibique;
  • To provide participants with advice that will hopefully be of value to them both personally and in their professional lives;
  • To share resources on cyber-security that can be used through community radio to advise listeners in Nepal; and
  • An opportunity for discussion and dialogue between participants

The slide deck used for the workshop is available here, and we would love to hear any feedback or suggestions about the content through our contact page.

More details can also be found here about our latest related publication: Guidance for small civil society organisations on using digital tech safely, wisely and securely

Guidance for small civil society organisations on using digital tech safely, wisely and securely

During one of our research visits to South Africa in January 2024 it became abundantly clear that many small and poorly resourced civil society organisations have little experience of using digital tech safely, wisely and securely. Drawing on good practices across the world, as well as our subsequent experiences in and with colleagues from Brazil, Nepal and Mozambiaue, we have therefore produced a short (12 page) guide to help such organisations understand the risks they are at from the use of digital tech and how they can be mitigated. This contains useful tips, graphics that can be copied and reversioned into posters, as well as links to more detailed sourcers of information, and it is freely available in English under a Creative Commons CC BY SA license.

Please get in touch using our contact page should you have any comments on how this could be improved or to discuss developing versions in other languages or for other contexts, and do please share information about this resource through your own networks.

This forms part of the ICT4D Collective’s ongoing research-practice in the safe, wise and secure use of digital tech, further details of which are available here.

Further new material for migrants shared in Nepal through our partners ACORAB and CIN

Following our last update on 14th February ACORAB, the Association of Community Radio Broadcasters, Nepal, and CIN, their Community Information Network, have broadcast a further radio programme on 17th February that builds on some of the resources we developed with our partners in Nepal, and sharing information about their activities.

This second segment centred on the secure utilization of information technology for safe migration, and featured Swarna Kumar Jha, the Coordinator of the National Network for Safe Migration-NNSM Nepal, and Sindhu Aryal, the Secretary General of Pourakhi Nepal, both of whom have worked tirelessly with us over the last couple of years in helping to develop the https://pardesi.org.np portal and training resources on the safe, wise and secure use of digital tech (as part of the work of the MIDEQ Hub funded by UKRI GCRF). It was broadcast on February 17, 2024, immediately following the Sajha Khabar news bulletin at 7 am, as part of their regular programme “Sajha Nepal”. It has already garnered 243 views on their Facebook channel. However, “Sajha Khabar” is also distributed to over 300 community radio stations throughout Nepal, reaching over 6.7 million people, which will significantly extend the reach of the social media channel for this episode.

The programme also incorporates vox pops from survivors who have recounted their challenges while employed as migrant workers, and a report presented by Ms. Sushila Shrestha (from the 19:10-minute mark to the 22:20-minute mark) greatly enhances the programme’s interest.

Listen to the programme at https://fb.watch/qlC97bx-gA.

DWAZ uses our resources to deliver online training on safe, wise and secure use of digital tech to 1911 of their members in Southern Africa

We are delighted to hear that the training resources on safe, wise and secure use of digital tech by migrants, originally developed in Nepal (as part of the MIDEQ Hub, funded by UKRI GCRF) and reversioned specifically for women in Southern Africa have recently been used by our good friends at the Domestic Workers Association Zimbabwe (DWAZ) to deliver training to 1911 of their members in Zimbabwe, South Africa, Botswana and Namibia. DWAZ was set up by Mendy Lusaba in 2021 (see this interview about her in Lionesses of Africa), and it has a centre in Zimbabwe that offers training in housekeeping, cooking and baking, gardening and care work. They also have a domestic worker netball team for the mental health of domestic workers. 

In January this year, we met up with Mendy in Johannesburg, where she joined the launch of our work in South Africa that had trained migrants in video making amd the safe use of digital tech, and she made the astute observation that little digital literacy training available in the region includes sessions on the safe, wise and secure use of digital tech (watch this short video where she speaks about this). Working with her and others in South Africa, we therefore reversioned our resources specifically so that they focused on the needs of women and girl migrants there, and it is great to see them being used in this way. The resources include a slide deck and guidance notes on how they can be used and adapted by trainers, and is available freely under a CC BY-SA licence. We are continuing to develop this and we are currently working in Brazil to produce a Portuguese language version that can also be adapted for countries such as Mozambique and Angola.

Everyone is vulnerable to the many harms enabled through the use of digital tech, and it is very important that these are mitigated so that people can indeed benefit from them. Women and girls in Southern Africa are particularly vulnerable to online sexual harassment, scams, bullying, being tracked, exploitation, fake news and identity theft. The training deck is designed for people with little previous knowledge about using digital tech, and includes specific guidance on how to avoid these harms. It was developed together with migrants and migrant oprganisations, and combines this practical approach with existing good practices recommended in the relevant literature. It is divided into four main sections: an introduction covering digital literacy basics, the safe use of digital tech, how to use these technologies wisely, and how to use them privately and securely, and it also includes a short list of recommendations for further reading.

Example of final slide from the training resources

Should you use these resources, please let us know and share suggestions for how they could be improved, and don’t forget to satisfy the requirements of the CC BY-SA licence so that iothers can also benefit from your work.