The 15th Global Forum on Migration and Development (GFMD) held between 2 and 4 September 2025 brought together in Riohacha, Colombia, more than 800 delegates representing governments, city mayors, businesses, civil society, youth and academia to exchange ideas on some of the most pressing challenges in global mobility.
The Colombia Chairship deserves huge recognition for putting together an ambitious and thoughtful programme shaping dialogue around six thematic pillars spanning mobility and women, children and young people on the move, media and culture for changing narratives, the promise and perils of new technologies, climate mobility, and the critical importance of regional cooperation and partnerships between origin and destination countries.
Prof. G Hari Harindranath comments that “it was a privilege to contribute remarks on behalf of academia at the session on the Future of the Summit on the final day and to speak in Round Table 6 on the digitalisation of migration management alongside colleagues from the governments of Ecuador and Georgia, the Institute of Employers, and technology and immigration services organisations”.
In the digital space, the opportunities are clear: technology can contribute to making migration safer and more efficient. But without safeguards, it can deepen inequalities. Many labour migrants already face precarious conditions, and now digital insecurity adds another layer of vulnerability, particularly so as they often lack the capacity to use digital tech safely, wisely and securely.
If we design digital systems with simplicity, accessibility, transparency, accountability and proportionality at the centre, we can then bring the benefits of digitalisation to those who are most likely to be disempowered by it. Getting it right for the most vulnerable means getting it right for everyone.
Thank you to the GFMD and for creating space for academic voices throughout this process, from the preparatory roundtables through to the summit. Evidence-based perspectives are essential in a field that is increasingly politicised and polarised, and GFMD’s unique framework is one of the few places where all stakeholders can meet together as equals.
Members of the UNESCO Chair in ICT4D led an exciting collaborative initiative between June and September 2020 to produce a Report on practical guidance for governments on using digital technologies to enhance their education systems once the immediate crisis caused by the COVID-19 pandemic had passed (see Summary). The Report is (relatively) short, succinct and practical, and includes a series of brief Guidance Notes addressing the most important actvities that governments need to address to ensure the inclusion of some of the world’s poorest and most marginalised people. This work was funded by DFID (now FCDO) and the World Bank through their EdTech Hub and details of the process through which it was crafted are summarised here. A selection of audio files associated with this work is now being launched as podcasts by the ICT4D Collective. See more information about this project here.
Latest podcasts in the series
Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech? –
ICT4D Collective » ICT4D
Hari is Professor of Information Systems at Royal Holloway, University of London, UK, exploring how digital tech shapes lives, work, and society. Hari is passionate about impact, collaborates with communities to address digital inequalities, and sometimes even gets policymakers to listen. He thinks research should do good, not just look good (UK). Full details of … Continue reading Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech?
Members of the UNESCO Chair in ICT4D led an exciting collaborative initiative between June and September 2020 to produce a Report on practical guidance for governments on using digital technologies to enhance their education systems once the immediate crisis caused by the COVID-19 pandemic had passed (see Summary). The Report is (relatively) short, succinct and practical, and includes a series of brief Guidance Notes addressing the most important actvities that governments need to address to ensure the inclusion of some of the world’s poorest and most marginalised people. This work was funded by DFID (now FCDO) and the World Bank through their EdTech Hub and details of the process through which it was crafted are summarised here. A selection of audio files associated with this work is now being launched as podcasts by the ICT4D Collective. See more information about this project here.
Latest podcasts in the series
Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech? –
ICT4D Collective » ICT4D
Hari is Professor of Information Systems at Royal Holloway, University of London, UK, exploring how digital tech shapes lives, work, and society. Hari is passionate about impact, collaborates with communities to address digital inequalities, and sometimes even gets policymakers to listen. He thinks research should do good, not just look good (UK). Full details of … Continue reading Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech?
Members of the UNESCO Chair in ICT4D led an exciting collaborative initiative between June and September 2020 to produce a Report on practical guidance for governments on using digital technologies to enhance their education systems once the immediate crisis caused by the COVID-19 pandemic had passed (see Summary). The Report is (relatively) short, succinct and practical, and includes a series of brief Guidance Notes addressing the most important actvities that governments need to address to ensure the inclusion of some of the world’s poorest and most marginalised people. This work was funded by DFID (now FCDO) and the World Bank through their EdTech Hub and details of the process through which it was crafted are summarised here. A selection of audio files associated with this work is now being launched as podcasts by the ICT4D Collective. See more information about this project here.
Latest podcasts in the series
Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech? –
ICT4D Collective » ICT4D
Hari is Professor of Information Systems at Royal Holloway, University of London, UK, exploring how digital tech shapes lives, work, and society. Hari is passionate about impact, collaborates with communities to address digital inequalities, and sometimes even gets policymakers to listen. He thinks research should do good, not just look good (UK). Full details of … Continue reading Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech?
Members of the UNESCO Chair in ICT4D led an exciting collaborative initiative between June and September 2020 to produce a Report on practical guidance for governments on using digital technologies to enhance their education systems once the immediate crisis caused by the COVID-19 pandemic had passed (see Summary). The Report is (relatively) short, succinct and practical, and includes a series of brief Guidance Notes addressing the most important actvities that governments need to address to ensure the inclusion of some of the world’s poorest and most marginalised people. This work was funded by DFID (now FCDO) and the World Bank through their EdTech Hub and details of the process through which it was crafted are summarised here. A selection of audio files associated with this work is now being launched as podcasts by the ICT4D Collective. See more information about this project here.
Latest podcasts in the series
Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech? –
ICT4D Collective » ICT4D
Hari is Professor of Information Systems at Royal Holloway, University of London, UK, exploring how digital tech shapes lives, work, and society. Hari is passionate about impact, collaborates with communities to address digital inequalities, and sometimes even gets policymakers to listen. He thinks research should do good, not just look good (UK). Full details of … Continue reading Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech?
Members of the UNESCO Chair in ICT4D led an exciting collaborative initiative between June and September 2020 to produce a Report on practical guidance for governments on using digital technologies to enhance their education systems once the immediate crisis caused by the COVID-19 pandemic had passed (see Summary). The Report is (relatively) short, succinct and practical, and includes a series of brief Guidance Notes addressing the most important actvities that governments need to address to ensure the inclusion of some of the world’s poorest and most marginalised people. This work was funded by DFID (now FCDO) and the World Bank through their EdTech Hub and details of the process through which it was crafted are summarised here. A selection of audio files associated with this work is now being launched as podcasts by the ICT4D Collective. See more information about this project here.
Latest podcasts in the series
Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech? –
ICT4D Collective » ICT4D
Hari is Professor of Information Systems at Royal Holloway, University of London, UK, exploring how digital tech shapes lives, work, and society. Hari is passionate about impact, collaborates with communities to address digital inequalities, and sometimes even gets policymakers to listen. He thinks research should do good, not just look good (UK). Full details of … Continue reading Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech?
Members of the UNESCO Chair in ICT4D led an exciting collaborative initiative between June and September 2020 to produce a Report on practical guidance for governments on using digital technologies to enhance their education systems once the immediate crisis caused by the COVID-19 pandemic had passed (see Summary). The Report is (relatively) short, succinct and practical, and includes a series of brief Guidance Notes addressing the most important actvities that governments need to address to ensure the inclusion of some of the world’s poorest and most marginalised people. This work was funded by DFID (now FCDO) and the World Bank through their EdTech Hub and details of the process through which it was crafted are summarised here. A selection of audio files associated with this work is now being launched as podcasts by the ICT4D Collective. See more information about this project here.
Latest podcasts in the series
Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech? –
ICT4D Collective » ICT4D
Hari is Professor of Information Systems at Royal Holloway, University of London, UK, exploring how digital tech shapes lives, work, and society. Hari is passionate about impact, collaborates with communities to address digital inequalities, and sometimes even gets policymakers to listen. He thinks research should do good, not just look good (UK). Full details of … Continue reading Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech?
Members of the UNESCO Chair in ICT4D led an exciting collaborative initiative between June and September 2020 to produce a Report on practical guidance for governments on using digital technologies to enhance their education systems once the immediate crisis caused by the COVID-19 pandemic had passed (see Summary). The Report is (relatively) short, succinct and practical, and includes a series of brief Guidance Notes addressing the most important actvities that governments need to address to ensure the inclusion of some of the world’s poorest and most marginalised people. This work was funded by DFID (now FCDO) and the World Bank through their EdTech Hub and details of the process through which it was crafted are summarised here. A selection of audio files associated with this work is now being launched as podcasts by the ICT4D Collective. See more information about this project here.
Latest podcasts in the series
Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech? –
ICT4D Collective » ICT4D
Hari is Professor of Information Systems at Royal Holloway, University of London, UK, exploring how digital tech shapes lives, work, and society. Hari is passionate about impact, collaborates with communities to address digital inequalities, and sometimes even gets policymakers to listen. He thinks research should do good, not just look good (UK). Full details of … Continue reading Digital Inclusion in an Unequal World (Episode 7) – G. ‘Hari’ Harindranath – How May Academics Help to Empower Marginalised Communities Through Digital Tech?
Following our impact activities in Brazil during 2024, Prof Hari Harindranath returned to Rio de Janeiro in June/July 2025 to work with our local research partner, Dr Heloisa Melino, and organisations there for a series of follow-on activities funded by Royal Holloway’s Social Science Impact Accelerator (SSIA). These included three main activities.
1. Amplifying the impact of our work through artistic means
Efeito Urbano, an arts organisation and social project, based in the Providência favela of Rio de Janeiro, showcased a creative performance on digital safety in the periferias which drew on SSIA-funded work previously undertaken by Collective members, Prof Harindranath, Prof Tim Unwin and Dr Heloisa Melino and the experiences of the artists themselves with social networks and digital technologies.
Efeito Urbano is the first professional dance company in Morro da Providência and has developed its own concept of creation and research, Dança Urbana Negra Periférica, based on the pillars of race, gender and territory as well as traditional and contemporary Afro-referenced dances, in addition to the diverse expressions and cultural manifestations of experiences in the favelas and peripheries
The dancers put on a stunning performance capturing the intertwining of physical and digital lives in the favelas of Rio (link here to a short video). Choreographer Juliana Mello explained that the performance was a starting point for their new residency aimed at reflecting, through the language of dance, how the peripheral body navigates, resists and reinvents itself in the digital environment, with its strengths, pitfalls and invisibilities. Producer Ellen Pereira da Costa talked about the importance of engaging young people through artistic means to spread important messages such as the safe, wise and secure use of digital tech in their contexts which are often characterised by scams, identity theft and violence, both physical and online. Their aim was “to explore the potential of art as a languagethat activates different senses compared to textual narratives, by engaging the body and movement in the exchange of knowledge on a topic as urgent and necessary as this – particularly among vulnerable populations, who make up the core audience of Instituto Efeito Urbano”.
2. Extending our work on the safe, wise and secure use of digital technologies by vulnerable groups
This visit allowed us to extend our work on digital safety nasperiferias from our earlier focus on communities in the Maré favela of Rio de Janeiro to young people in the Morro da Providência favela and the surrounding areas. Following the Efeito Urbano performance, Hari and Heloisa led a workshop on the safe, wise and secure use of digital tech by vulnerable groups with some of the artists and members of the audience. Participants were keen to share their online experiences with each other and through the creation of a series of short videos.
3. Evidencing the impact of our ongoing work
We undertook an Outcomes Meeting to gather qualitative feedback on impacts and outcomes from our activities during 2024 with our main partner organisation, Casa Resistências in the Maré favela of Rio. The team at Casa Resistências, an LBT advocacy organisation and a shelter for women fleeing violence and abuse, had previously collaborated with us on activities relating to the safe, wise and secure use of digital technologies nas periferiasincluding a workshop led by Dr Heloisa Melino and the creation of a range of beautiful resources on digital safety designed by local graffiti artist, JLo. These and related activities were aimed at helping activists and others remain safe online while they report on rights violations and undertake their advocacy campaigns. Hari’s visit offered the opportunity to reflect on our activities and their impacts and outcomes.
Kimberly Veiga from Casa Resistências explained that our collaboration had helped build capacity and enabled them to undertake further activities with local partners such as Fiocruz University on online safety for activists and others in the favelas. She spoke of the impact of online harms for people in her context including online scams, digital identity theft and violence.
This collaboration has allowed us to think about technology as a route to access rights and it has opened another avenue for us to obtain wider support… It has helped us connect with wider networks of support. We now exchange experiences and access support from across the country, including psychological and therapeutic care…Thanks to this collaborative work, we have now created a new agenda on digital for our organisation
Kimberly Veiga, Casa Resistências
Kimberly spoke of the cascading effect of our collaboration that led them to undertake activities relating to the challenges faced by lesbian mothers and the creation of trustworthy resources to support them, similar to the ones we helped create on the safe, wise and secure use of digital tech by vulnerable groups in the Brazilian periferias. Fernanda highlighted the importance of our resources not only as a means to disseminate messages on online safety at all the events they attend but also as a means to enhance the visibility of the broader advocacy work being undertaken by Casa Resistências.
The visit also enabled Hari and Heloisa to meet with Voz das Comunidades, a community media organisation based in the Complexo do Alemão (Alemão complex of favelas in Rio) where they presented their ongoing work on the safe, wise and secure use of digital tech in the peripheries. The team at Voz shared their experiences of working in the challenging context of the favelas and the importance of physical and online safety as they go about recording and reporting on community matters.
Voz das Comunidades and their Social Impact team expressed interest in working with us in the future. So, watch this space!
In summary, our impact agenda in Brazil funded by SSIA has allowed us to work with multiple organisations and communities in the peripheries of Rio to spread awareness on the safe, wise and secure use of digital tech by vulnerable groups, helped build capacity of both individuals and organisations and reach a broader range of groups through engaging workshops and creative activities and multimedia outputs relevant to the local contexts in Brazil. Hari hopes to continue further collaborative work in Brazil with Heloisa given the interest and enthusiasm shown by local organisations.
Today, I had the privilege of delivering a session titled “Digitalisation of Labour Migration Governance: Inclusive Solutions or Digital Solutionism?” at the ITCILO Academy on Labour Migration. The session brought together an incredible group of nearly 40 participants from diverse regions – Asia, Africa, the Caribbean, Pacific Islands, and Europe. This global audience included policy planners, government officials, workers’ and employers’ organisations, civil society representatives, activists, researchers, and journalists – all deeply engaged in the critical issues surrounding labour migration.
What stood out for me was the richness of the perspectives shared by participants on the role of digital technologies in this sensitive and complex domain characterised by huge power imbalances and varied digital capacities. Digitalisation of labour migration governance cannot be truly fair if it serves governments, employers and intermediaries and then disempowers vulnerable labour migrants, the very group it is meant to support. We must ensure that migrant voices are at the forefront of these efforts. Their experiences and needs are integral to shaping solutions that are equitable, inclusive, and just.
Let us keep working together to amplify and centre the voices of migrants in this important conversation.
The ICT4D Collective and Microsoft (UN and International Organisations UNIO) (supported by Bangladesh NGOs Network for Radio and Communication, ICT4D.at, and YouthIGF) convened a very lively and interactive Session 360 this morning at the WSIS+20 gathering at Palexpo in Geneva. This began by recognising that digital tech will not be used successfully to deliver the SDGs (especially SDG10) by 2030, but then focused in a very positive way on what governments, the private sector and civil society can indeed do to try to ensure that the poorest and most marginalised can use digital tech to improve their lives.
The session built on an online survey conducted in advance of the gathering to explore what people in our networks consider are the most important actions that can be done by governments, the private sector and civil society (as well as international organisations and academia). This is summarised in the slide deck used to guide the sessions (the whole deck is also available by clicking the image below).
Lively introductory thought-provocations were given by Erica Moret (Microsoft), Bazlur Rahman (BNNRC), Paul Spiesberger (ict4d.at) and Yuliya Morenets (Youth.IGF), and the main focus of the session was then to create together a mind map from brainstorming by participants both in the room and also online (as well as using post-its). This generated a wide range of positive and constructive ideas for what we all need to do if we really care about helping the most marginalised use digital technologies to improve their lives. This discussion is summarised below (click on image for full sized .pdf file):
The session ended by participants re-committing themselves to doing something different in the interests of the poorest and most marginalised.
The multistakeholder digital tech communities associated with the UN system seem unlikely to deliver on the SDGs by 2030, despite the efforts of those involved in developing and implementing the Global Digital Compact (2024). In particular, SDG10 on reducing inequalities remains insufficiently addressed, with much emphasis instead continuing to be placed on maximising economic growth through innovation. All too often the most marginalised, especially those with disabilities, LGBTIQ communities, women in patriarchal societies, the elderly, ethnic minorities and refugees, are in practice made yet more marginal through the adoption of the latest digital tech by those more powerful and richer than they are.
UNDESA, ECOSOC/CSTD, many other UN agencies, and the IGF process are all conducting widespread consultations about the future of “digital and development” and the WSIS Process, but these have still not sufficiently addressed the tendency for digital tech to be used to increase inequalities, rather than to address issues of inequality and equity. Our interactive session is the culmination of a consultation process during the three months before the annual WSIS Forum through which people across our different networks have contributed their ideas to what the five highest priorities should be for governments, the private sector, civil society and the UN system in creating greater equity in the use of digital tech. The findings of this process will be presented during the session, and participants invited during the session to add to the recommendations through the interactive development of a mind map on marginalization that will provide a very specific output to feed into the wider ongoing debate within the UN system about digital tech and equity.
Please make your voice heard beforehand
Everyone is invited to contribute before the session through a short (max 10 minute) online survey available at: https://app.onlinesurveys.jisc.ac.uk/s/rhul/digital-equity-wsis2025. This will form the basis of our conversations in Geneva, and so even if you cannot attend in person please do copmplete this survey about what needs to be done to ensure that the poorest and most marginalised can indeed benefit from the use of digital tech.
ICT4D Collective 