Report from 12th ICT4D Conference, March 18-21, 2024 in Accra, Ghana

By Paul Spiesberger (Chair ict4d.at)

ICT4D.at members show off their conference badges, from left to right: Jack, Tobias, Paul and Noah

Overall the conference is worth a visit to see yet another aspect of the ICT4D movement. The ICT4D conference is more an event from the private sector for the private sector and governments. Although some researchers were present, many of the exhibition booths and sessions were held by for-profit organisations. Everyone working in the ICT field as an engineer understands that ICTs need constant funding for software development and maintenance and there is nothing wrong with earning money while doing some good with ICTs. It is estimated that 70% of ICT4D projects fail and having a business model behind any ICT4D initiative can only be a plus if it successfully balances profits and benefits for its users. Unfortunately some sectors such as education or health can never be profitable if you do not discriminate the most marginalized. One challenge we saw was that this is yet another ICT4D event where only a subsection of the movement is represented. Others such as researchers, UN organisations, target groups (marginalized people) or engineers were mostly absent. This also applies to other conferences where for instance the private sector is absent and we do not know of any event or conference where all stakeholders are involved equally – please let us know if you do.

Ghana’s Minister of Communications and Digitalisation, Hon. Ursula Owusu-Ekuful, opened the 12th ICT4D Conference. She emphasized Ghana’s leadership in digitalization while acknowledging the global connectivity gap and the need for digital inclusion for older generations. This timely conference coincided with a critical situation in Africa at the time, with multiple submarine cable cuts disrupting internet access across Sub-Saharan Africa. These challenges underline the importance of building sustainable, local digital infrastructure for long-term progress in Africa’s digital transformation.

What was rather troubling was the involvement of Microsoft and their keynote speech where they wrapped their business case into a shiny development aid gift wrapping paper. The Microsoft speaker started to explain that we are living in an overall changing world and the new big factor is artificial intelligence (AI). He stated that some countries are left behind and Microsoft wants to solve this problem. 10 million for Microsoft’s OpenAI to close the “digital divide” and “democratizing” AI by providing access to the people – where the problem starts. Once more the “digital divide” is misused and a 2 billion offline population is connected to a system where they will become customers rather than free citizens. Furthermore, why would you call connecting people to a product “democratizing” it? Microsoft will call all the shots and is owning the technology. Just as ever and today, they will not open their technologies for anyone but themselves and call acquiring more customers “democratizing”. Do not let you get fooled by the “Open” in their product’s name. OpenAI is not controlled, owned nor adaptable by the people. Only open source LLMs and open source software can live up to these high standards of a democratized technology and Microsoft/OpenAI defiantly do not.
In the second part he presented the true reason why they sponsored the event, their Digital Development Program (DDP):

“During UNGA78, we also unveiled Microsoft’s Digital Development Program (DDP). Our DDP program is a comprehensive platform that supports low- and middle-income countries who receive international development assistance. These countries, with 1.8 billion citizens, represent 23% of the world’s population. Participating countries will benefit from pro bono digital advisory, affordable cloud solutions, skilling, and capacity building tools to help governments modernize their infrastructure and provide critical services. Cape Verde, Angola, and Ethiopia are among the first countries leading the way in harnessing the potential of this program and to have a real impact towards a more equitable and inclusive digital economy.”

https://techcommunity.microsoft.com/t5/nonprofit-community-blog/unlocking-the-power-of-ai-and-digital-innovation-reflections/ba-p/3963203

In short, they will grant governments of low- and middle-income countries 35% discount on Microsoft products until 2030. Full price from 2030 onwards of course. Not only is this just plain business and has not much to do with development, it also has the following consequences:

  1. Governments of low- and middle-income countries will be completely depended on a foreign software company and lose their sovereignty
  2. In the future all software related expenditures of governments will go outside their economies to the pockets of an US based company
  3. No local software industries will evolve as it will be impossible to compete with the 35% discount – Microsoft plans here on the long run to destroy all local competitors
  4. The US government will further expand its soft power and will control foreign national infrastructure to surveil internal communication of other governments
  5. Digital colonialism continues and this is just another prime example

Author: Paul & Jack


Promoted Material and updated Documents

During the conference two documents were promoted:

Principles for Digital Development

The Principles for Digital Development got updated and republished:

“The Principles for Digital Development serve as a compass for those working to promote sustainable and inclusive development in today’s complex digital landscape. Using these Principles as a starting point, policymakers, practitioners, and technologists will be better equipped to ensure that all people can benefit from digital initiatives and from the broader digital society.”

Digital Development Guidebook

The Digital Development Guidebook was presented and discussed. Overall a good guidebook and definitely worth reading and discussing. The checklists seem to be thought through and helpful for future projects. Listing expert organization, underline the importance of open source software and a focus on digital literacy is something we very much appropriate. A bit confusing is the fact that the guidebook advocates for Digital Public Goods, ownership, free and open source software while probably nobody at the conference was using Linux nor other free software while Microsoft was promoting exactly the opposite in their keynote and they mark “ChatGPT” as the main achievement in 2022?


Projects, Talks & Discussions

This blog post is a collaboration between Tobias, Jack and Paul who report from sessions they visited and overall impressions.

Reimagining Digital Transformation through Digital Public Goods (DPGs)

Speakers: Abisola Fatokun, Sabeen Dhanani, Ms. Nita Tyagi, Dileep Bapat, Seth Akumani, Lauren Kahn, and Moritz Fromageot

Decision-makers and development professionals across the globe have increasingly understood the importance of Digital Public Goods (DPGs). DPGs promise significant changes in communication between citizens and authorities and in the way services are provided. A key example of the introduction of DPGs was the introduction of an eHealth system in India based on the Aadhaar ID. Due to the size of the Indian population it was not possible to reuse respectively import an existing system from another country. Another key point was that the solution was not pushed from the top down, but rather according to the approaches of “Empowerment comes when people build solutions” and “it is people who bring in the transformation”. DHIS 2 was mentioned several times as a prime example for a successful Digital Public Good. The discussion concluded in the statement that people design solutions that meet their needs – It’s not digital transformation, it is people transformation.

Author: Tobias


Food Security and Climate Tech

Speakers “Enabling Tech access for local market Systems strengthening”: James Haithcoat, Sildio Mbonyumuhire, Meshack Mbinda, Dorien Asampana, Karen Hampson, Gidraf Wachira, Andrew Karlyn, and Worlali Senyo
Speakers “Harnessing Technology for a Climate-Smart Future”: Karen Hampson , Gidraf Wachira, Andrew Karlyn, Dorien Asampana, and James Haithcoat

The Big Discussion on Food Security and Climate Tech stressed the power of technology to bolster local markets, optimizing supply chains and connecting producers directly to consumers. It also highlighted the need to leverage technology for a climate-smart future, promoting precision farming, weather forecasting tools, and resilient crops. The conversation acknowledged the digital divide in rural areas, emphasizing the importance of last-mile solutions like solar-powered equipment to bridge the gap and ensure farmer access to information and markets. Farm Radio was recognized as a vital tool for understanding farmers’ needs, underlining the importance of listening to the listeners to tailor effective solutions. Federated data was seen as crucial for documenting farmers and informing policy decisions, emphasizing the need for collaboration and data sharing to achieve food security and sustainability. Ultimately, the discussion resonated with the message of collective action: “Those of us who can do more should do more, but together we can do a lot.” In his contribution, Worlali Senyo, a member of ICT4D.at and the Country Manager of Farmerline Limited, highlighted a significant financial gap that must be addressed to empower farmers to fulfil their responsibilities. He emphasized the importance of ensuring poverty alleviation among farmers and advocated for a comprehensive approach that incorporates introducing them to the carbon market. Farmerline Limited is already walking the walk. They are equipping farmers with cutting-edge tools for monitoring, traceability, and data analysis. This not only helps farmers, but also paves the way for a future where they can benefit from carbon credits.

The crux of the food security challenge hinges on our resource allocation. The quandary lies in our allocation of efforts: are we truly prioritizing effective food distribution, whereby regions facing scarcity are systematically pinpointed and supplied with surplus from areas of abundance within national, continental, or global contexts? Or are we inadvertently tilting the balance towards a singular focus on production efficiency, channelling our energies solely into boosting yields without adequately addressing the pressing issue of equitable food access and distribution? This dilemma presents a compelling research opportunity. By delving deeper into the effectiveness of both distribution and production efforts, we can illuminate the path towards a more comprehensive and sustainable solution for global food security.

Author: Jack


Greening ICT4D: Tackling our impact on the environment and climate

Speakers: Mariela Machado, Morten Risgaard, Ms. Onica N. Makwakwa and Joel Urbanowicz (Moderator)

The Plenary discussion on “Greening ICT4D: Tackling our Impact on the Environment and Climate” highlighted innovative initiatives like Japan’s Smart Farming, showcasing the potential of technology to reduce the agricultural sectors carbon footprint. However, a critical challenge emerged – the inadequate management of electronic waste (e-waste), particularly in Sub-Saharan Africa. This exposes a significant gap in the region’s approach to sustainable waste management.

A Call to Action: Addressing the E-Waste Challenge

The discussion emphasized the need for a multi-pronged approach:

  • Policy and Strategy Formulation: There’s is a pressing need for robust policies and strategies that encourage responsible e-waste management by producers, consumers, and waste handlers. Research efforts should explore effective policy frameworks that incentivize environmentally sound practices throughout the e-waste life cycle.
  • End-of-Life Management Solutions: Organisations more so in Sub-Saharan Africa lacks proper infrastructure and cost-effective solutions for handling e-waste at the end of its lifespan. Research is crucial to develop sustainable e-waste collection, recycling, and disposal systems tailored to the region’s context.
  • E-waste Reuse and Refurbishment: Exploring the potential for e-waste reuse and refurbishment can significantly extend the lifespan of existing equipment and reduce the need for new electronics. Research could investigate ways to create local markets and incentives for refurbishing and reusing e-waste.

Infrastructure Sharing and Global Collaboration

The discussion recognized the importance of infrastructure sharing as a means to minimize the carbon footprint of ICT4D initiatives. Additionally, it highlighted the need for substantial global efforts, particularly in the Global South, where a lack of adequate e-waste management policies and infrastructure presents a critical gap in sustainable development. Collaboration across different stakeholders – governments, NGOs, technology companies, and research institutions – is crucial to bridge this gap.

Bridging the Gap: A Sustainable Future for ICT4D

By addressing these challenges and gaps, ICT4D initiatives can contribute to a more sustainable future for Sub-Saharan Africa. This will allow the region to bridge the digital divide in an environmentally responsible manner, ensuring inclusive growth and a greener future.

Author: Jack


Digital and Data for Education

Speakers: Nyagaki Gichia, Lindsay Kincaid, Daniel Ganyoame, Maryam Lawan, Vincent Wang (Moderator)

It was a vivid discussion about education and hubs/spaces where learning can happen. Most parents think these spaces are only for children, so how could a hub become inclusive for all ages to access education? Bringing in parents as participants into their children’s education raises its importance and also targets adult’s education. One presented solution was to offer services for adults such as searching online for jobs so they get in touch with the hubs or schools.

The following challenges for education were mentioned:

  1. Safe space for women to find comfort, make it social and look at the social context. Usually women come with their kids and you need child care taking to facilitate time for education.
  2. Localize content, use local dialect to make material accessible
  3. Context of family – the husband often needs to approve so his wife can participate
  4. Always take the cultural context in consideration. One speaker mentioned that in one of their projects, instead of free t-shirts for women’s graduation they handed out free scarf as most women came fully covered due to their Muslim background
  5. Young girls needed to be at home to do choirs and the program needs to consider this. Parents need to be on board

Author: Paul


Connecting the Unreached; Accelerating Dignified Development to Amplify Shared Prosperity

Speaker: Ms. Peace Delali

I was not expecting much from BLUETOWN Ltd.’s presentation at this panel discussion. It felt like another company pitch. But then Ms. Peace took the stage, and everything changed. She was not there to sell; she was there to share the incredible work BLUETOWN is doing to bridge the digital divide. Their approach is ingenious. They use a network of strategically placed, solar-powered base stations to deliver local cloud content to students and underserved communities. They even empower locals to monitor the network, troubleshoot basic issues, and escalate problems when needed. This creates a sustainable model that keeps content local and avoids the high cost of undersea cables.

BLUETOWN’s projects are a shining example of how to make ICT truly accessible in Sub-Saharan Africa and the greater global south. Their focus on local content ensures its relevance and accessibility, while their community involvement creates a sense of ownership and long-term impact. This is the kind of innovative thinking we need to bridge the digital divide and empower people everywhere.

Author: Jack


GIS Mapping Innovation & Community Engagement

Presenter: Pano Skrivanos

I was tuning into a session from Cadasta about mapping land for vulnerable communities via GIS technologies. Their “tools empower vulnerable communities to affordably and easily document, map, and secure inclusive land and resource rights at scale for a more sustainable and equitable planet” as vast land has not yet officially claimed by the people who actually live there since generations. They mentioned the following projects they worked on:

  • Protecting Indigenous Land through self recognition and registration in Cambodia Indigenous peoples Organization
  • Colandef in Ghana to document lands
  • VSG Association of Saamaka Authorities – Empowering Saamaka Communities: Strengthening Territory Governance and Resources Management
  • JKPP Indonesian Community Mapping Network

They focus a lot on training people and illustrated how they categorize “mappers” from beginners to experts and what kind of services in terms of trainings & technologies they then offer.

In the end participants raised the question if they are also working with governments as just mapping without officially acknowledging would not be enough. They do work with governments but this adds further complexity to a project and often officials are not welcoming to these kind of empowerment. Unfortunately, what I completely missed in the discussion and presentation was the fact that land often is claimed by more than just one person or group. It is still unclear to me how they decide who actually has the right to map a certain area and then state that they own it? Someone who can afford their services and is in control of the technology can raise claims to properties of others which showcases the power such a technology encapsulated.

Author: Paul

Get to know…GCRF and Professor G. Hari Harindranath and Professor Tim Unwin

This post was first published on the Royal Holloway, University of London Staff Intranet on 2nd March 2021, and is being reposted here since it provides a good overview of the work being done on migration, technology and development as part of the UKRI GCRF funded MIDEQ hub by Hari Harindranath and Tim Unwin from the UNESCO Chair in ICT4D.

Professor G. Hari Harindranath, School of Business and Management, and Professor Tim Unwin, Department of Geography, received GCRF funding for their project ‘South-South Migration, Inequality and Development Hub’. We recently caught up with Hari and Tim to ask more about the project and how they both got involved. 

1.  Can you tell us a bit about yourselves and your roles at Royal Holloway?

Hari – I am a Professor of Information Systems in the Department of Digital Innovation and Management, School of Business and Management. I also serve as the Director of Internationalisation for the School.

Tim –  My role is Emeritus Professor of Geography (since 2011) and Chairholder of the UNESCO Chair in ICT4D (since 2007). I was Head of Geography (1999-2001) and then went on secondment to DFID (2001-2004) where I led the PM’s Imfundo initiative, creating partnerships for the use of technology in education in Africa. Subsequently, I was Chair of the Commonwealth Scholarship Commission and then Secretary General of the Commonwealth Telecommunications Organisation (2011-2015).

2. GCRF funded the ‘GCRF South-South Migration, Inequality and Development Hub’ that you both work on, can you tell us more about the GCRF Hub?

The MIDEQ Hub (Migration for Development and Equality; 2019-2024) funded to the tune of £19,863,201 (FEC) by UKRI-GCRF and led by the PI Heaven Crawley (Coventry University) aims to understand the experiences of migrants in Africa, Asia and Latin America, focusing especially on six contrasting migration corridors (Haiti-Brazil, China-Ghana, Ethiopia-South Africa, Nepal-Malaysia, Burkino Faso-Côte d’Ivoire, and Jordan-Egypt).  MIDEQ involves some 40 organisations and includes 128 researchers, with eleven multi-disciplinary work packages cutting across these 12 countries, focusing on issues such as gender and childhood inequalities, migration intermediaries, resource flows and arts, creative resistance and wellbeing.

Hari contributing to research planning in Accra

Hari (in the pink shirt) contributing to the Hub’s research planning discussions in Accra (2019) (Photo by Tim).

3. Can you tell us about the parts you play in the Hub and the work package that you lead/are involved in?

We lead an “intervention” work package, focusing on the interface between digital technologies, inequalities and migration, but participate in all aspects of the Hub’s work and provide advice and support especially on the use of digital tech. Hari is also a member of the Hub’s Management Board and on the Data Management team, and Tim is one of the two safeguarding confidants. Our research is in three phases: understanding how migrants use digital technologies, understanding what inequalities they might like to change, and then working with migrants and tech developers to create some intervention that may help reduce inequalities.  We are in the first instance working in the first four of the corridors listed above, but may well only work in two of them for phase three, depending on logistics and the findings we make over the first three years.

4. The Hub award involved a number of universities and stakeholders working together, how did you collaborate and distribute the work?

Working together with so many partners has no doubt had its challenges! Overall, the matrix structure of having six corridors (each with two country leads) intersecting with 11 work packages (each with one or two CoIs) provides the basic framework for our work. The initial group of partners was brought together by the PI and we co-created the proposal to UKRI GCRF, but within the first year two of the country lead organisations had fallen by the wayside and had to be replaced. Two week-long face-to-face meetings of all partners in Ghana and Nairobi in 2019 were crucial to enabling us to get to know each other, and not least create some empathy and understanding of our varying skills and ambitions. This was important in helping us choose the priority corridors in which we would subsequently work. Challenges remain not least in relation to the difficulties of working on the ground with country teams due to the pandemic. 

Shaping empathy through storytelling

Shaping empathy through storytelling around the fire in Kenya (2019) (Photo by Tim).

5. Can you tell us about some of the difficulties faced by the migrants that you work with?

This is an enormous question, that has many different dimensions. COVID-19 has dominated everything over the last year, and has generally made the lives of migrants very much harder. For example, in Malaysia many migrants were rounded up in the early stages of the pandemic and put into camps so that they would not spread the disease to local citizens. Likewise, the lockdowns in South Africa have made life increasingly difficult, especially for migrants.  Across all of the corridors, legal movements of people have been drastically reduced, and this has made life very hard for migrants who were planning to return home. Interestingly, though, there is some evidence from Haiti that migrant remittances although hit significantly in the early days of the pandemic have now returned to levels similar to what they were before.

6. You were both looking at technological ways of improving the lives of migrants, can you give us an example of this?  

When we first joined the Hub our partners mostly thought that our role was to develop an app based largely on the research conducted in the early stages of MIDEQ. This is very far from our intention. Indeed, the early evidence of our research has shown that most apps developed “for” migrants are rarely if ever used by them! Instead, a key principle underlying our research and practice is that we should be the servants of the migrants, understanding how they would like to reduce inequalities, and then working with them and local tech developers to craft and implement some digital intervention. If we discover that one of the biggest fears of migrants is that tech will be used to track and control them, we might even suggest that alternative non-digital interventions might be wiser. Although that it is unlikely, we remain very open, and are working with international agencies such as the IOM, ILO and ICRC to explore how the apps that they are already developing might be improved. However, the pandemic has most certainly affected our work. It is not exactly easy to ask migrants about their digital technology use when migration and mobility have been the first to be impacted by COVID-19. 

7. What have we learnt most from working within the Hub?

Hari – I have found the experience of working in such a large multidisciplinary Hub both rewarding and challenging; rewarding because of the opportunities to work in such diverse contexts with some great colleagues and challenging because of the different assumptions people have about how that work should be done in the first place! I have learnt that perseverance is key to making any headway.

Tim – I have especially learnt to listen more! All of the partners come from very different backgrounds and have a wide range of experiences. This is an incredible opportunity for us to learn from each other – at least for those of us who realise that we still have much to learn! A project of this size has enormous challenges, and it is easy to criticize, but if we are going to be successful it is very important that we all try to pull together and be supportive of each other. We also come from very different cultures, and it is very easy to cause offence accidentally – so we must be willing to forgive others in the hope that they will also forgive us. However, none of us will ever get on with everyone, and so we need to recognise this and concentrate our efforts on working with those we like and respect.

Accra 2019

MIDEQ Hub soft launch (Accra, 2019).

8. Have you found ways to share experiences more widely within College? 

We have tried to be as open as possible in sharing our research practices and have also helped some colleagues across the College by providing advice about their own GCRF applications. We have collaborated in College workshops relating to GCRF activities, and Tim has also provided safeguarding training and advice to different groups of colleagues. We have also been able to secure College funds to bring some of our MIDEQ partners for wider networking on campus although this has had to be postponed due to the pandemic.

9. Is there anything you wish you had done differently?

Not really, other than having ensured we had enough funds to be able to do what we really wanted to! The budget for a project this size might seem a lot, but when broken down between the partners it is really insufficient to deliver what we would like. We have, though, been very flexible in our approach, and this has enabled us to act differently in order to ensure that we still deliver. Thus, in 2020 we had planned to spend much time in the field, especially in South Africa, Ghana, Nepal and Malaysia, where we had intended to undertake qualitative and hermeneutic research with migrants. COVID-19 prevented this, and so we had to rethink radically our approach. As a result we developed an online survey for migrants and their families in each of the countries with which we are working, and our partners (and many others) have helped share this widely. This has been more successful in some countries than in others, and the resultant quantitative data are very different from what we had intended, but this has at least enabled us to have evidence from the first phase of the research that we can then hopefully take with us into phase two when we are able to travel overseas again.

10. How do you both like to spend your time outside work?

  • Hari: The past year has been difficult as I have been shielding quite strictly. This has restricted possibilities but spending more time with the family has been a source of great comfort during the pandemic. Joining the RSPB and discovering the variety of avian life in our garden has been magical.  
  • Tim: I have always been lucky never to have drawn a real distinction between work and other aspects of my life.  I love my work-life, and the last year has been a great opportunity to write – including two 275-page reports!  However, I also enjoy wine – and have started writing a wine column again for a local magazine – and I am fortunate enough to have a garden where I grow some of the vegetables and fruit that we consume.  I also enjoy walking in the mountains, and exploring new places, but that’s not been something I have been able to do over the last year![1]

[1] This last section (10) from our draft response to the questions was not included in the originally published post, but we have added it here to provide a more rounded insight to our work – and play.

To find out more, do look at the MIDEQ site, and also the UNESCO Chair in ICT4D’s material on our work at the interface between digital technologies, migration and inequalities – this includes lots of resources (especially links to relevant materials) that we are making available through our research work. Do get in touch with us through our Contact Page.